Project Coordinator Planner Customer Care
Project Coordinator Planner Customer Care
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As a Project coordinator & planner you will play a central role in the Customer Care team coordinating projects and planning audit assignments. You will be responsible for booking and scheduling auditors in accordance with established routines rules and regulations. Your efforts are crucial to ensuring customer satisfaction and optimizing the sections performance.
Responsibilities Include:
- Performing Scheduling and Planning: According to routines rules and regulations.
- Ongoing Communication: With customers and auditors to confirm schedule changes.
- Logistics and Geographical Factors: When planning audit assignments.
- Coordinating Auditors Calendars: To optimize efficiency.
- Managing Contract Changes
- Working Closely: With the Customer Care team and other functions within the company.
- Dynamic Role: No two days are the same and your ability to prioritize negotiate and maintain good structure will be crucial.
Responsibilities
- Work with dedicated and competent colleagues with a high education and specialization level in an international environment
- Strong company culture with emphasis on competence development & learning opportunities
- Focus on work/life balance
- Great colleagues who value teamwork and support
- Enjoy attractive pension and insurance schemes (we have a collective agreement) health care contributions and other local benefits
Qualifications
We Are Looking for You
We are looking for an engaged and organized person with the ability to handle multiple tasks simultaneously. You are serviceoriented solutionfocused and naturally inclined to take responsibility in highpressure situations. With strong communication skills you can conduct clear dialogues with both customers and auditors in Swedish and English.
Desired Qualifications:
- Experience: At least 2 years of experience in planning project and/or logistics coordination.
- Multitasking: Ability to manage multiple tasks simultaneously and prioritize effectively.
- Language Skills: Excellent proficiency in Swedish and English both spoken and written.
- CRM Systems: Experience working with complex CRM systems preferably Oracle.
- Technical Skills: Knowledge of MS Office.
- Education: Upper secondary school or higher education
We highly value personal qualities such as initiative a high sense of responsibility and a positive attitude.
Please submit your application by 30th April 2025
Required Experience:
IC
Employment Type
Full-Time
