Product Manager Home Technology Ongoing Service
Product Manager Home Technology Ongoing Service
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Job Alert
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$ 150000 - 170000
1 Vacancy
Job Description
- Product Strategy & Vision: Define and drive the vision for Daisys quarterly home technology service ensuring it aligns with customer needs and company goals.
- Operational Rollout: Plan and execute service rollouts across multiple branches and regions collaborating with operations teams to ensure seamless implementation.
- Customer Experience: Develop tools and initiatives to understand and enhance customer satisfaction including surveys feedback loops and performance analytics.
- App Development: Lead the design and launch of a customerfacing app to facilitate communication between clients and technology teams allowing customers to share feedback request services and explore new home technology offerings.
- CrossFunctional Leadership: Lead and coordinate a remote crossfunctional team across the country including operations sales marketing and technical support.
- DataDriven Insights: Use data to identify trends measure service effectiveness and inform decisions on product enhancements.
- Marketing & Engagement: Develop creative strategies to excite and engage customers about the service including personalized communications loyalty programs and promotional campaigns.
- Sales Integration: Collaborate with sales teams to identify and present new home technology opportunities to clients.
- Proven experience as a Product Manager Program Manager or equivalent leadership role.
- Strong background in operations management preferably with experience in multilocation service rollouts.
- Experience in marketing and customer engagement strategies.
- Demonstrated ability to lead remote crossfunctional teams.
- Familiarity with smart home technology or related consumer technology products is a plus.
- Track record of successfully launching and scaling products or services.
- Excellent communication and problemsolving skills.
- Ability to think creatively and innovate to meet customer needs.
- Bachelors degree in Business Marketing Operations or a related field; MBA is a plus.
- Experience developing customerfacing digital products (e.g. mobile apps).
- Knowledge of CRM systems and customer engagement tools.
- Strong analytical and project management skills.
- Passion for smart home technology and innovation.
- Competitive salary and performancebased incentives
- Medical Vision and Dental Insurance
- 401K
- Two weeks of paid time off
- Remote flexibility
- Opportunity to shape a key service offering in a rapidly growing company
- Collaborative and innovative work culture
- Our Mission To enhance the human experience through smart spaces
- Our Vision To be the most beloved brand in technology services
- Delight We seek to go beyond satisfaction consistently bringing magical experiences and fulfillment to those we serve.
- Accountability We are responsible transparent and committed to delivering on our promises.
- Innovation We consistently offer creative solutions to meet & exceed the evolving needs of our clients franchisees and each other.
- Service We have an unwavering commitment to serve our clients franchisees and each other to build enduring partnerships.
- You We put relationships first. Whether you are a client franchisee trade partner or our newest team member we value you your unique background experience and perspective.
We have become aware of fraudulent job offers being made under Daisys name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money ask for payment or request financial info during hiring. All legitimate job postings are listed HERE. If you receive a suspicious offer
This is a remote position.
Join the Team thats Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology fostering a sense of security comfort and happiness in their spaces. As we expand across the country were looking for passionate driven and innovative team members eager to contribute to our mission. While we have various open opportunities were always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery expand your role to leadership or even own a Daisy branch one day we providethe training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location and not to Daisy Corporate.
We have become aware of fraudulent job offers being made under Daisys name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money ask for payment or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer
Required Experience:
IC
Employment Type
Full-Time
