Account Manager Floral Industry
Account Manager Floral Industry
Posted on :
13-04-2025
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1 Vacancy
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Job Description
Description
Requirements
Benefits
FLOWERBX is on the lookout for a skilled and creative individual with a background in sales and client management to join our B2B team. In this role you will serve as the primary contact and manage our flower shop portfolio located in exquisite 5star hotel locations across London.
Main Responsibilities:
- Identify and pursue opportunities for new business and account growth contributing to the overall success of the organisation.
- Provide outstanding customer service by promptly addressing issues resolving them efficiently and escalating when necessary.
- Leverage strong relationshipbuilding skills to work closely with hotel partners understanding their preferences and needs to consistently exceed expectations.
- Collaborate with shop teams to ensure each setting embodies the FLOWERBX aesthetic delivering a consistent luxurious and highend experience.
- Oversee the logistics inventory and ordering of flowers and materials ensuring adherence to quality sustainability and brand standards.
- Manage administrative and organisational tasks including team schedules and coordinating orders.
- Partner with crossfunctional teams to understand client needs product specifications and seasonal trends developing highquality proposals and tracking their progress and success.
- Implementing contracts managing events and coordinating onsite installations.
- Carrying out administrative tasks including client invoicing and budget reconciliation.
- Supporting the B2B and Operations teams with various additional responsibilities as needed.
Requirements
- 23 years of experience in clientfacing account management preferably with a background in weddings luxury events or hospitality.
- A commerciallyfocused creative individual eager to expand their knowledge of flowers and plants.
- While floristry experience is preferred it is not a requirement.
- Excellent written and verbal communication skills.
- A proactive motivated individual with an enthusiastic approach.
- Capable of taking ownership organizing and prioritizing tasks effectively.
- A problem solver who is adaptable to change and able to execute tasks swiftly.
- A strong sense of urgency coupled with meticulous attention to detail.
- A willingness to thrive in a highdemand fastpaced work environment.
- A collaborative team player who enjoys engaging with others and fostering internal and external relationships.
- A positive attitude and a passion for sustainability and floral artistry.
This is a fulltime hybrid position that requires working from the flower shops and our studio in NW10 as needed.
Benefits
- annual salary
- Private health and dental care
- Life Insurance
- Employee Assistance Programme (EAP)
- 25 days holiday plus bank holidays
- A monthly flower subscription and discounted products
- Pension contribution
- Dayoff for your birthday
- Time off to support your favourite charity
Required Experience:
Manager
Employment Type
Full-Time
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