Site Reliability Engineer Intern
Site Reliability Engineer Intern
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1 Vacancy
Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes businesscritical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in esignature and contract lifecycle management (CLM).
What youll do
As an AI/LLM Slack Bot Development Intern youll be instrumental in crafting intelligent Slack bots and automation solutions. Youll leverage cuttingedge AI and Large Language Models to design and deploy bots that streamline workflows enhance communication and automate tasks. This includes implementing natural language processing for conversational interactions integrating with APIs for data access and developing automation scripts to improve efficiency. These solutions will directly contribute to saving hundreds of hours of manual labor for engineering teams.
Youll collaborate across teams to gather requirements test solutions and iterate based on user feedback contributing to the development of practical AI applications within our organization. Your role will involve exploring and integrating various AI/LLM platforms staying abreast of the latest advancements in the field. Youll assist in preparing documentation and presentations and engage with users to identify pain points and areas for improvement. This internship provides an opportunity to gain handson experience in building AIdriven tools within a collaborative environment focusing on delivering tangible results that enhance productivity and communication through innovative Slack bot solutions.
This position is an individual contributor role reporting to the Director Software Engineering.
Responsibility
- Develop and deploy intelligent Slack bots using AI and Large Language Models
- Implement Natural Language Processing (NLP) for interactive and conversational bot experiences
- Integrate Slack bots with various APIs to enable data access and functionality
- Write and maintain automation scripts to streamline workflows and improve team efficiency
- Collaborate with crossfunctional teams to gather project requirements and user feedback
- Conduct thorough testing and iterate on bot solutions to ensure optimal performance
- Create and maintain clear documentation for bot development and implementation
- Present findings and project updates to stakeholders through presentations
- Identify user pain points and propose innovative Slack bot solutions to address them
- Utilize Microsoft Azure DevOps for version control CI/CD pipelines and project management
- Employ PowerShell scripting for automation tasks and system integration within the Slack bot environment
Job Designation
Hybrid: Employee divides their time between inoffice and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly inoffice expectation)
Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Currently pursuing a Bachelors or Masters degree in Computer Science Information Systems or a related field
- Expected graduation in December 2025 or May/June 2026
- Passion for technology with a focus on creating intuitive and scalable solutions utilizing modern LLM and AI systems
- Experience with programming languages such as Python and NodeJS
Preferred
- Strong analytical and problemsolving skills with the ability to make datadriven decisions
- Excellent presentation skills
- Excellent written and verbal communication skills
- Familiarity with Security and Cloud technologies
- Familiarity with Slack and SlackBot builder technologies
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on jobrelated knowledge skills and experience.
Based on applicable legislation the below details pay ranges in the following locations:
California: $39.00/hour $50.00/hour
Washington New Jersey and New York (including NYC metro area): $38.00/hour $44.00/hour
Life at DocuSign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .
If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.
EEO Statement
Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a cando approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.
Required Experience:
Intern
Employment Type
Intern
