Floor Manager Coach - Bournemouth Castlepoint
Floor Manager Coach - Bournemouth Castlepoint
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Salary Not Disclosed
1 Vacancy
Job Description
Nike Unite Bournemouth Castlepoint is looking for a Floor Manager to join our team and provide worldclassservice to the consumer:
What you bring:
Join the NIKE Inc. team! As a Coach you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate coach and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets including digital services visual merchandising sales floor and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKEs initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our coaches specialize in one business area but will support crossfunctionally:
COMMERCIAL
- Leading a team who can deliver efficient receiving of product inventory accuracy to visual presentation standards
- Ensuring the smooth process of all inventories warranting our sales floor is always full presentable and achieve brand standards
- Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
- Being responsible for monthly initiative launches
- Using our reporting tools to make the best commercial decisions
- Achieving accurate inventory to fulfill digital orders
ATHLETE EXPERIENCE
- Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
- Leading team Engagement on NIKE Community Ambassador activities
- Partnering with senior store leadership you will oversee the hiring processes including onboarding
- Being responsible for store scheduling
- Working collaboratively with store team to implement & maintain a positive NIKE culture
CONSUMER EXPERIENCE
- Leading by example and the delivery of our sales floor service and bring the consumer journey to life
- Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
- Completing specific training and share completion with athlete services
- Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What you get:
- One of the best compensation and benefits packages in the industry
- Opportunity for quarterly performancebased bonus
- A supportive team that values Diversity Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and instore employee discounts and a brandnew NIKE outfit for you to sport with your teammates on the sales floor
Qualifications:
- Advanced exposure to Retail and People Management with the demonstrated ability in leading a shop floor (or department) which creates a unique customer experience
- Past exposure to impacting business results/critical metrics including budgeting planning a high level of customer service sales people leadership and management
- Ability to identify core areas of training and conduct inperson learning activities whilst tracking the progress of a cohort.
- Proven ability to utilize tools for conflict resolution and employee coaching and counseling
- Flexible with scheduling and available to work retail hours *** which may include day evening weekends and/or holidays based on department and store/company needs
Apply now online
We are waiting for you!
Required Experience:
Manager
Employment Type
Full-Time
