Training Specialist - Sales Job Req 2025-225
Training Specialist - Sales Job Req 2025-225
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Job Description
Why Work at Ross Video We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus continual learning results driven processes and creative thinking we constantly strive to improve our solutions and to deliver results. If youve ever watched live television news sports or entertainment youve seen our products in use. All of the major Hollywood award shows most professional sports teams and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates and youre someone with integrity commitment and a strong drive to deliver great products wed love to hear from you.
Reporting to the Vice President Sales Operations Global the Training Specialist Sales collaborates with many departments across sales and product management to create engaging and comprehensive training materials and reference content to teach Ross sales teams and business partners about Ross products sales processes and tools. The role requires a handson approach to creating effective learning experiences that simplify complex technical information into easytounderstand content. The primary responsibility of this role is to facilitate jobspecific training through a combination of classroom instruction handson practice and online courses. The ideal candidate will be able to effectively present technical information answer questions and support employees in acquiring the skills necessary to excel in their roles. This position is crucial in building a highly adaptable and skilled sales team that can keep pace with new technologies and advancements within the industry.
Who you report to:Vice President Sales Operations Global
What we offer
Ross offers competitive salaries and comprehensive health plans as well as several perks to help you perform at your best.
Some of these perks include flexible hours generous paid time off fitness/wellness allowance employee share ownership program development support and a ton of fun social activities and events!
Best of all you will be part of the Ross Video family and weve got an energizing environment here.
What the job is all about:
Content Creation and Development:
- Develop comprehensive eLearning materials about Ross technology and services in collaboration with product management commercial operations and other teams. This includes creating shortform instructional video content to enhance learning experiences and simplify complex technical information into easytounderstand adult learning material.
Learning Plan Implementation and Needs Assessment:
- Understand and deploy learning plans for both internal and external learners. Conduct thorough needs assessments to identify training requirements and create detailed content development schedules. This ensures that training programs are tailored to meet the specific needs of different learner groups.
Material Management and LMS Administration:
- Organize and catalogue training materials in Microsoft SharePoint for easy access and reference. Manage users and content within Ross Learning Management System (LMS) to ensure effective delivery of training programs. This involves maintaining an organized repository of training resources and ensuring seamless access for all learners.
Who you are:
- University degree or College Diploma in Education Writing Information Technology or equivalent work experience.
- Minimum of 2 years experience in technical writing training or adult education.
- Proficiency in MS Office Suite; experience with Adobe Premiere Articulate or Captivate is an asset.
- Experience with CRM systems especially Salesforce is an asset.
- Experience in a fastmoving tech environment is highly desirable
- Comfortable working in a fastmoving tech environment and willing to try new things.
- Strong attention to detail to ensure accuracy and quality in training materials. You will take pride in high quality work recognizing its impact on the success of the company.
- Skilled communicator both written and oral to effectively convey information and instructions. The ability to effectively deliver technical information to nontechnical stakeholders is highly desirable.
- High level of creativity and design capability to develop engaging and effective learning content.
- Curious and driven with a willingness to explore new methods and technologies.
- Critical thinking skills with a demonstrated ability to identify and solve problems.
- Effective time management skills ensuring tasks are completed efficiently and within scheduled deadlines.
- Exceptional teamwork abilities and a collaborative mindset.
Equity Diversity & Inclusion
At Ross we embrace diversity and we want you to bring your authentic self to are committed to building a team that includes a variety of backgrounds perspectives and skills. Inclusivity drives innovation and creativity and thats something were passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross regardless of race colour religion sexual orientation gender gender identity or expression marital status age veteran status physical or mental disability. If a disability means that you need any additional support during the recruitment process please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.
Other details
- Job FamilyNot Mapped
- Job FunctionNot Mapped
- Pay TypeSalary
Required Experience:
Unclear Seniority
Employment Type
Full-Time
