Floor Director South Coast Plaza
Floor Director South Coast Plaza
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$ 113000 - 135000
1 Vacancy
Job Description
The Team:
The Herms South Coast PlazaBoutique opened in 1997and focuses on providing extraordinary service to clients as apart of the WesternRegion. This position will report to theManaging Directorand will work collaboratively with the sales team and selling support teams to support the client experience in a fastpaced luxury environment.
The Opportunity:
The Floor Director supports the location with consistent team leadership floor presence and hands on Mtier management with balanced attention to all teams and floors. This position is responsible for achievement of Floor Group Mtier Sales volume and Selling Team total goaled volume. Responsible for preparation participation and attendance at Podium buy biannually.
About the Role:
Floor Ambassador Day to day supervision coaching mentoring and training of selling team leading by example and ensuring excellent client service. Consistent floor presence and partner to other departments.
Manage Mtier merchandising for floor of responsibility. Identify and address daily stock needs by floor communicating timely with Managing Director Operations Management team and Merchant team about opportunities needs and issues. Fully responsible for biannual attendance and preparation for buy for corresponding areas of responsibility. Ensures visual standards are met.
Team motivator and strategist. Monthly identification of a key Mtier focus or a Standard of Service to focus on. Build contests measurable selling campaigns or the like to bring about incremental improvement in business.
Consistent communication with Managing Director and store management team. Weekly reporting and presenting business updates at Leadership meeting including sales to plan by total group and floor responsibility team highlights issues etc. Able to conduct full analysis of business issues and opportunities effecting decided strategies onto the floors and with the teams.
Coach staff for improved performance. Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings coaching and setting goals for increased performance. Detailed client opportunities selling by Mtier performance standards of service and goalsshould all be addressed on a monthly basis. Writes and delivers annual performance appraisals. Addresses all performance issues in a timely manner.
Responsible for timely preparation of inventories and cycle counts including partnering with Operations Director in the reconciliation of discrepancies.
All other duties as assigned by thesupervisor.
Supervisory Responsibility:
- YES
Ability to represent Leadership of entire store in the absence of the Managing Director. Observant of support team and Guard team productivity and adherence to policy. Ability to gain partnership on store needs and lead these teams although not direct reports.
Budget Responsibility:
- YES
P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget. Also responsible for shrinkage and asset protection company goals.
Decision Making Responsibility:
- YES
Client Services Policy interpretation Recommendation for hiring and promotion Buying decisions Merchandising efforts etc.
About You:
- Minimum 3 years prior Store Management experience or flagship Assistant Store Manager Experience
- Previous buying experience relative to Floor responsibility
- Individual Management of multi person teams
- Prior reporting functions to Executive management and Merchant levels
- Bachelors Degree preferred
- Managing people and projects a good team leader and motivational mentor
- Creativity within effective business management and growth
- Detailed diligent thorough reliable effective time management skills are KEY to this position
- Effective decision making skills
- Proficient at presentations store meetings Commercial Director and Executive visits
- Working knowledge of Excel Lotus Notes Microsoft Office PowerPoint (preferred)
- Comfortable with calculations and formulas
- Need to be a critical and creative thinker
- Even tempered and ability to continuously multitask
- Managing stress and coaching through conflict when needed
- Resolution on store issues by floor and in total when manager on duty
- Experience working with public and independently satisfy client requests
- Prioritize tasks and communicate time sensitive information to appropriate parties
- Keen eye to product and future trends needed for buying responsibility
- Must be extremely professional and able to interact with all levels of management and the public
- Knowledge of the French language helpful
- Travel required 35weeks annually to Paris
The annual salary range for this position is $113000$135000. Actual rates are determined based on the job location and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837 Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create the constant search for beautiful materials the transmission of a savoirfaire of excellence and the aesthetic of functionality define the singularity of Herms a house dedicated to making highlycrafted beautiful objects made to stand the test of time.
An independent familyowned company Herms is dedicated to keeping production in France through its 42 workshops The Herms organization is also a truly global community with a network of 310 stores in 49 countries. Herms employs more than 15000 people worldwide with over 6000 of the workforce being Herms craftspeople engaged in making artisanal products nurturing a 180 year tradition of creativity and innovation.
At Herms our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herms success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herms wish to leave a positive footprint on the world a mission thats at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films Footsteps Across the World available on our website. Linkhere.
Our Commitment:
Family is at the heart of Herms. At Herms of Paris we are committed to being a Maison for All a home where we make efforts to generate support and advance the values of diversity inclusion and family both within our own walls and in the wider world. At Herms of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds skillsets and worldviews that will enrich our Herms of Paris family. We support our individual team members personal and professional success through a culture that values equality individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison we advance our DIF values through the work that we do in partnership with our community and nonprofit partners.
At Herms of Paris we are proud to be an equal opportunity workplace. It is the policy of Herms of Paris Inc. that applicants for employment are recruited selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited selected and hired without discrimination because of race color religion sex agenational origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. In addition personnel procedures and practices with regard to training promotion transfer compensation demotion lay off or termination are to be administered with due regard to job performance experience and qualifications but without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. Herms of Paris Inc. also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes including the following categories of PI: identifiers personal records commercial information professional or employment information nonpublic education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment. For additional details or if you have questions contact us at Please do not submit resumes or applications to this email address.
Required Experience:
Director
Employment Type
Full-Time
