Collections Compliance Manager

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Collections Compliance Manager do

A successful Collections Compliance Manager at Fiserv ensures that our collections processes adhere to all legal regulatory contractual standards and inhouse policies. You will monitor evaluate and improve compliance related to collections while liaising with various departments to ensure optimal performance. Your ability to blend strong regulatory knowledge with practical skills will be key in delivering efficient solutions enhancing client trust and ensuring we remain a leader in financial services.

What you will do:

• Oversee the development and implementation of compliance procedures related to collections.
• Conduct regular audits and reviews to ensure adherence to regulatory and contractual requirements.
• Develop and deliver training programs for staff on compliance and regulatory standards.
• Collaborate with legal teams to ensure that all collection practices are compliant with current laws.
• Analyze compliance data to identify trends and areas for improvement.
• Prepare and present compliance reports to senior management.
• Act as the primary contact for regulatory examinations and audits.
• Develop and maintain a compliance recordkeeping system.

What you will need to have:

• 3 years of experience in collections compliance management preferably in the firstparty credit cards collections space.
• 2 years of experience with regulatory requirements related to collections.
• 2 years of experience conducting compliance audits in financial services.
• Bachelors degree in Finance Business Administration or a related field and/or equivalent military experience.

What would be great to have:

• Experience with collection compliance management in a financial services environment.
• Experience working with legal teams on compliance matters.
• Certified Regulatory Compliance Manager (CRCM) or equivalent certification.
• Advanced analytical abilities and proficiency in data analysis and reporting.

Perks at Work:

• Were #FiservProud of our commitment to your overall wellbeing with a growing offering of physical mental emotional and financial benefits from day one.
• Maintain a healthy worklife balance with paid holidays generous time off policies and free counseling through our EAP.
• Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of wellbeing resources through our Fuel Your Life program.
• Advance your career with training development certification and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.

#LISS1

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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