Front Desk and or Night Audit Hamptonn Inn Ruston
Front Desk and or Night Audit Hamptonn Inn Ruston
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hampton Inn and Suites Ruston seeks fulltime and parttime Front Desk Associates to join its hotel team. This position is key to delivering outstanding guest experiences especially during checkin and checkout.
WHAT YOU WILL DO
- Delight guests by providing information on hotel services amenities and local knowledge and attractions (directions places to eat entertainment etc..
- Engage and sell rooms to walkin customers.
- Enter change post and process reservations/charges to guest accounts using a computerized system.
- Respond in a timely and friendly manner to guest inquiries about making a reservation account charges complaints inquiries etc.
- Inform housekeeping of room statuses and availability.
- Clean and tidy up the front desk area
- Balance cash drawer.
- Work collaboratively with team members and stay current on the communication log.
- Set up Breakfast
- Close and restart the hotel system each night.
COMPENSATION. The starting wage is $12.00 or more per hour based on your experience. PERKS. Team members enjoy substantially discounted room rates nationwide. SCHEDULE. A parttime position is available for the 11 pm7 am shift. A fulltime position is available from 11 pm to 7 am. Flexibility is required to cover nights weekends and holidays. QUALIFICATIONS.
- Must be 18 years of age or older.
- Preference is given to candidates with prior hotel front desk experience.
- Someone who is passionate about delivering exceptional customer service at all times and understands that were leaders in our industry and our community and that integrity is essential.
- I will use a computerized hotel guest reservation system and the Internet to maintain accounts and search for workrelated information.
- Flexibility in your schedule (nights weekends holidays) is customary in the hotel industry.
- Someone motivated to use safe work practices and resourceful in solving problems.
- The position requires the ability to lift up to 30 pounds push/pull up to 100 pounds stand for long periods of time and work with cleaning chemicals as needed.
Employment Type
Full-Time
