Account Manager
Account Manager
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
Account Manager $2527 hr)
As an Account Manager youll be responsible for managing relationships with a portfolio of clients. Your duties will include ensuring customer satisfaction upselling products or services and resolving any issues or concerns that customers may have.
To excel in this role youll need strongcommunication organizational and problemsolving skills. Youll be the main point of contact for your clients so the ability to build rapport and trust is essential. Youll also need to be comfortable with data analysis and using software to keep track of customer interactions.
A successful Account Manager job description will emphasize the importance maintaining a high level of customer retention and growing the business through exceptional service.
Job Duties and Responsibilities
As an Account Manager youll be responsible for managing relationships with a portfolio of clients. Your duties will include ensuring customer satisfaction upselling products or services and resolving any issues or concerns that customers may have.
To excel in this role youll need strongcommunication organizational and problemsolving skills. Youll be the main point of contact for your clients so the ability to build rapport and trust is essential. Youll also need to be comfortable with data analysis and using software to keep track of customer interactions.
A successful Account Manager job description will emphasize the importance maintaining a high level of customer retention and growing the business through exceptional service.
Job Duties and Responsibilities
- Building and maintaining relationships with clients
- Acting as a liaison between clients and the company
- Providing excellent customer service and support
- Proactively identifying client needs and offering solutions
- Managing client expectations and ensuring timely delivery of products/services
- Tracking and analyzing client account data and metrics
- Upselling or crossselling products/services to clients
- Collaborating with internal teams to achieve client goals
- Resolving client issues and addressing concerns in a timely manner
Required Experience:
Manager
Employment Type
Full-Time
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