Lead Salesforce Administrator
Lead Salesforce Administrator
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Job Description
The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology are providing a reliable scalable maintainable and highly available application services to the business.
Job Description:
Key responsibilities:
- Responsible for leading a team administrating the Salesforce implementation to support a global user base
- Offer L2 support for the Salesforce platform. Guide junior platform administrators
- Support user queries and Training about new functionalities launched every month by development team.
- Support all aspects of user and license management including new user setup/deactivation roles profiles permissions public groups OWD sharing settings.
- Manage the data migrations and data loading request for Salesforce.
- Support of the Salesforce integration with other applications and downstream systems
- Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development.
- Execute salesforce configuration changes including (but not limited to): Flow assignment rules approval processes fields page layouts record types dynamic layouts apps actions custom settings dashboards and reports.
- Stay up to date with new Salesforce releases and evaluate new features for implementation.
- Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog.
- Establish best practices maintaining documentation and suggesting improvements as the inhouse expert bring ideas on developments and new ways of working!
Skills and Experience
- Salesforce experience with Sales Cloud Lightning Force Visual ForceWorkflowsProcess BuilderFlowsAPEX (Write and Read)SOAP and REST APIApplication IntegrationSalesforce DX
- Salesforce Administrator Advanced Administrator Salesforce App Builder and Salesforce Platform Developer 1 & SalesCloud certifications are a must.
- Must have 6 years of experience working as a Salesforce Administrator.
- Must have 3 years leading teams experience.
- Strong problemsolving skills data and software applications
- High energy and passion for the job with a cando attitude
- Ability to lead a team of platform administrators and work on own
- Must be a selfstarter and willing to get stuck in
- Strong organizational skills and resourcefulness
- Proven ability to deliver on commitments
- Good knowledge of Software Development Lifecycle (Waterfall Agile Hybrid) and Devops processes
- Exposure to JIRA or Azure Devops
- Nice to have Additional Salesforce certifications e.g. Certified Salesforce Platform App Builder Platform Developer II JavaScript Developer I.
- Experience within a large global organisation would be advantageous
Location:
BangaloreBrand:
BcoeTime Type:
Full timeContract Type:
PermanentRequired Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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