2015 - Product Services Coordinator
2015 - Product Services Coordinator
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Job Description
Product & Services Coordinator Training Provider Network.
Job Title: Products & Services Coordinator
Target Salary: 33990
Interview Dates: 23rd & 24th April
CITB is the industry training board for the construction sector in England Scotland and Wales. Its our job to help the construction industry attract talent and to support skills development to build a better Britain.
CITB aims to lead the construction sector by example to ensure fairness inclusion and respect for all. We seek to build a workforce that reflects Britains diverse population and people from underrepresented groups are encouraged to apply for vacancies.
Were looking for a selfstarter with strong administration skills to join our Product team as a Products and Services Coordinator to support the endtoend delivery of CITB products and services.
About this Role
As a Products and Services Coordinator you will be responsible for assisting the Training Provider Network Manager with the endtoend development and delivery of CITB products and services. You will work with colleagues across a number of teams as well as some external stakeholders to ensure our customerdriven products and services meet the requirements of CITBs strategic objectives and the needs of the construction industry.
Youll be joining at an exciting time for Training Provider Network as we prepare for launch. This means youll need to enjoy working in a dynamic fastpaced environment where your responsibilities may evolve until we transition to a steady business as usual operational model.
The role is based at our Head Office in Peterborough. CITB are currently operating Hybrid working arrangements with the expectation that team members are in the office a minimum of 2 3 days per month and in additions as required.
Key responsibilities and accountabilities:
- Coordinate the delivery of products and services by coordinating delivery activity across a variety of teams (internal and external)
- Provide a dedicated point of contact for the product to internal and external teams and individuals
- Develop and maintain relationships with managers and other colleagues from a variety of teams across CITB
- Engage with customers partners suppliers and other stakeholders outside CITB
- Develop and maintain product knowledge and understanding on an ongoing basis including how the product aligns with other CITB products and the wider CITB offering
About you
To apply for this role you must be able to demonstrate that you:
- Are a clear confident and persuasive communicator who can demonstrate excellent written and verbal skills
- Have a strong customer focus and can clearly convey issues and solutions to colleagues and customers
- Are selfmotivated with strong problemsolving skills
- Have experience in managing customer relationships and other stakeholder relationships
- Have strong administration skills and high attention to detail when reviewing and producing communications reports data and financial information
- Are proactive and adept at implementing and managing processes and able to work effectively within a team
Other Requirements:
Flexible approach to working hours to meet deadlines when required
CITB Benefits
- 33 days holiday per year (including bank holidays)
- Flexible benefits including buy/sell annual leave childcare vouchers cycle to work and insurance
- Pension scheme
- Long service awards
- CITB recognition scheme
- Employee assistance programme
Required Experience:
IC
Employment Type
Full-Time
