Program Support Specialists provide administrative and specialized assistance to various Choices programs.
Essential Duties and Responsibilities
- Plans or assists with planning for meetings and special events such as trainings retreats workshops conferences and holiday celebrations.
- Maintains records and databases specific to assigned area.
- If required by site may manage records and information ensuring documentation of authorizations are always accurate and current.
- If required by site provides and maintains accurate data for tracking clinical and Medicaid eligibility of all enrolled youth completing followup activities as necessary.
- Assists administrative and program staff with various administrative duties including but not limited to completing background checks and onboarding new staff.
- Shares responsibilities for quality assurance by ensuring all information managed is accurate timely and complete. Identifies any exceptions and leads corrective steps to remedy issues quickly.
- Assists administrative and program staff with various administrative duties including projects and large mailings which will require the ability to use the mail merge function in Word.
- Staffs the reception desk and the company telephone.
- Ensures conference rooms kitchens employee break rooms and other shared space is kept clean stocked and organized.
- Manages office supplies and products by ordering stocking and organizing inventory.
- May schedule and supervise maintenance and repair of office equipment.
- May travel offsite to purchase supplies assist with special events or similar duties.
- Models Choices values and guiding principles with internal customers (staff).
- Willingly completes other duties as assigned to advance the mission of Choices.
Qualifications
- High school diploma or equivalent required. Degree preferred.
- Minimum of two years experience working in an office environment providing administrative support.
- Strong communication and writing skills.
- Highly organized and detail oriented.
- Access to reliable transportation. If driving an automobile while on company business must possess a valid drivers license in state of residence and auto insurance.
- Demonstrated ability to:
- Work effectively with internal and external individuals including other professionals in the community.
- Work effectively as a member of a team.
- Effectively communicate to various internal and external audiences in both person and through various electronic media.
- Manage time and work effectively with minimal supervision.
- Effectively manage multiple priorities simultaneously.
Hourly rate: $18.27/hour $38000 annually)
Benefits Include:
- Medical Dental Vision
- Employer Paid Life Insurance Short & Long Term Disability
- 401k Match
- Tuition Reimbursement
- Paid Parental Leave
- Generous PTO plan
- Qualified employer for the Public Service Loan Forgiveness Program
Required Experience:
Unclear Seniority