People Business Partner Project Support UK-Wide

Are you a handson commerciallysavvy HR pro who thrives in fastpaced guestfacing environments Were on the lookout for an experienced People Business Partner to support our UK attractions through a period of exciting business transformation while helping our operational teams keep businessasusual running smoothly throughout our busy season.

This is a flexible projectbased role supporting our Gateway UK Division perfect for someone whos used to navigating the realworld challenges of hospitality retail tourism or leisure. Youll need to be confident agile and happy to roll your sleeves up to support a variety of Employee Relations and changefocused projects across our attraction sites. Think less corporate more commercial fastpaced and people led.

Gateway attractions are Merlins shortvisit experiences usually found in city centres or coastal towns. The division includes wellloved brands like Madame Tussauds SEA LIFE The Dungeons and LEGOLAND Discovery Centre as well as iconic standalone attractions such as the lastminute London Eye Shreks Adventure! London Cadbury World Warwick Castle and The Blackpool Tower.

What Youll Be Doing:

• Supporting existing People Business Partners and the UK People Director with ERheavy and transformationrelated projects.
• Playing a key role in helping our teams navigate change while supporting operational leaders through peak season.
• Delivering practical ontheground HR project support across our UK attraction locations.
• Acting as a flexible HR partner ready to travel across the division from Blackpool to Brighton Edinburgh to Weymouth.
• Balancing project delivery with practical handson support tailored to the needs of our commercial guestfocused business.

This is a fulltime fixedterm role running until the end of 2025 predominantly working Monday to Friday with flexibility to travel and adjust based on business needs.

What Youll Bring:

• Solid HR generalist experience in a fastpaced operational commercial environment ideally within the hospitality retail tourism or leisure industries.
• A strong background in Employee Relations change delivery and HR project support.
• Confidence working across multiple locations with competing priorities in live operational environments.
• A practical commercial mindset able to make things happen quickly and effectively in partnership with busy site teams.
• Excellent communication and stakeholder skills someone who can build trust and influence with empathy and credibility.
• A flexible independent working style able to thrive in a constantly changing environment and bring clarity through complexity.
• CIPD qualified (Level 5 or above) or equivalent professional HR qualification.

Were looking for someone who gets the pace personality and reality of a guest facing businesses.

Whats in It for You

• A rare opportunity to work across some of the UKs most iconic and dynamic visitor attractions
• A real chance to shape how Merlin supports its people during a major transformation
• A collaborative team that brings energy humour and humanity to everything they do

Benefits Include:

• Competitive salary
• 33 days holiday (including bank holidays).
• Discounts: 25 in retail/restaurants 40 off LEGO online and Merlin Magic Pass.
• Free tickets to Merlin attractions worldwide for you family and friends.
• Additional perks: discounted cinema tickets hotel rates and more.

If youre a peoplefocused HR professional with the experience and energy to support fastmoving operations through change wed love to hear from you.

Please note: The closing date for applications is 24th April however we may close the advert early if we receive a high volume of suitable applications so we encourage you to apply without delay.

If you have any questions or require assistance due to a disability medical condition or being a care leaver please contact us by email at and one of the team will get back to you as soon as possible.

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