SharePoint Administrator
SharePoint Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 100 remote position to assist State of Hawaii in USA
- Onsite is required only in case of urgent support
- Maximum upto 300 hours in a year
- Normal business hours are 7:00 AM to 4:30 PM Hawaii Standard Time Monday through Friday. After hours falls outside the Normal business hours
- After hours support may be needed
Assist the Client on an asneeded basis: through online email onsite and/or phone support in the following areas:
- Maintenance of SharePoint Online applications (Analyst/Developer support) including:
- Troubleshooting and resolving timesensitive issues through testing and interaction with users.
- Assist in upgrades of the SharePoint Online sites from classic to modern look.
- Analysis including documenting the problem and recommending alternatives.
- Administration of SharePoint online environment (Administrator Support) includes:
- Assisting in Site Collection administration of the DOT site.
- Assisting in resolving system issues.
- Planning of tasks based on the work assigned and estimating costs to complete the assignment.
- Training information technology staff and enduser staff. This includescreating and updating current technical and training documentation.
- Document all resolutions to tickets when requested by State IT staff.
- Support for trouble calls and other unexpected problems will include normal business hours as well as afterhours when the need arises.
- Support Windows for normal business hours:
- For severe problems acknowledgement must be received by telephone within one 1 hour at most and contractor must be able to respond onsite or remotely within two 2 hours.
- For less severe problems telephone service must be provided within four 4 hours and contractor must be able to respond onsite or remotely within twentyfour 24 hours.
- Support Windows after normal business hours:
- For severe problems acknowledgement must be received by telephone within two 2 hours at most and contractor must be able to respond on site or remotely within four 4 hours.
- For less severe problems telephone service must be provided within eight 8 hours and must be able to respond onsite or remotely within twentyfour 24 hours.
Requirements
- At least eight 8 years SharePoint Online system administration (Site Collection Administration) and development experience.
- At least eight 8 years maintaining and upgrading (classic to modern look) sites in a SharePoint online environment.
- Working experience using Infowise Ultimate Forms Power Apps Power Automate and other development tools used in the maintenance of SharePoint Online applications.
- Working experience in Migrating SharePoint data using Sharegate.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
