Bellperson

San Diego Hotel

With miles of sandy beaches and a yearround average 70degree temperature there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated fourstar Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests.

Omni San Diegos associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotels commitment to serve our associates and nurture their growth has led to the companys highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni San Diego Hotel may be your perfect match.

Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all Hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all Hotel services and amenities.To provide assistance and services for guests as well as the hotel in order to ensure pleasurable accommodations.

• Use friendly and appropriate expressions when engaging guests
• Be fully acquainted with the different points of interest
• Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
• Ensure the delivery of parcels mail and special deliveries to guestrooms executive offices or meeting rooms
• Ensure that the public areas bell closet are maintained clean and tidy
• Followup with guest complaints to ensure that any problems are resolved
• Arrange special requests for guests including and not limited to flowers rental cars forwarding luggage sightseeing tours and advising of different quality local shopping area
• Utilize bell carts effectively and with caution
• Ensure the floor is covered 100 of the time including the Front Desk
• Direct guests to the Front Desk or meeting rooms
• Call taxis and/or shuttle for guests as needed
• Assist retrieve and load luggage for guests
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible
• Engage in conversation with as many guests as possible
• Attend all designated staff meetings and training sessions
• Complete all tasks assigned by manager
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions; complete safety training and certifications

• Excellent customer service skills
• Must have strong communication presentation training and organizational skills
• Maintain a professional business appearance attitude and performance
• Must be able to work a flexible schedule including weekends and holidays
• Candidates must be able to speak fluent English
• Previous customer service is required
• Previous hotel experience is preferred

*Pay: $18.35/hour The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidates qualifications and/or experience.

*Omni Hotels & Resorts is an equal opportunity employer vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link in theOFCCPs Pay Transparency Nondiscrimination policy statement

* If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to