Relationship Management Intern
Relationship Management Intern
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Job Description
Key accountabilities
Ensure clearing services are delivered accurately on time and within specified standards of quality those services include daily margins and default funds payments collateral deposits and returns expiries of derivatives contracts members default management projects testing of new services
Ensure settlement services are delivered accurately on time and within specified standards of quality this services include monitoring and management of settlement activities adjustment management for corporate actions buy in/sell out management members default management
Applies expertise to resolve complex and escalated operational issues in an accurate and timely manner ensuring adherence to KPIs agreed contracts and internal requirements
Provide client support in liaison with Sales and Membership teams and escalate client queries when necessary
Contribute to operation enhancement projects to streamline workflow and provide better support to frontline business units
Drives continuous improvement of process and assess and select improvement opportunities that provide longterm value and minimize operational risks
Your profile
Significant experience in Operations Risk positions and Clearing Operation in the financial markets industry
Strong prior knowledge in Clearing products and Settlement operations
Account management
Strong analytical mindset and problemsolving attitude
Excellent client relationship
Able to work accurately and effectively under pressure
Strong time management skills required to meet the many internal and external deadlines
Good supervisory skills
Fluent in English; while French Italian and Deutch are a plus
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race gender age citizenship religion sexual orientation gender identity or expression disability or any other legally protected factor. We value the unique talents of all our people who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks projects.
Required Experience:
Intern
Employment Type
Full-Time
