Infrastructure Engineer II - Server
Infrastructure Engineer II - Server
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Job Description
We are so glad you are interested in joining Sutter Health!
Organization:
SHSOSutter Health System OfficeValleyPosition Overview:
*** This is a graves shift position ***This is a hybrid role with the successful candidate working onsite in Sacramento when required.
The Infrastructure Engineer II is responsible for troubleshooting and monitoring enterpriseclass server hardware in both datacenter and edge compute environments. This role requires expertise in VMWare infrastructure experience with patching Windows servers and a solid understanding of SAN storage. Additionally the engineer will perform Windows server changes and manage these changes using ServiceNow Change Management. The ideal candidate will also have an understanding of digital certificates and certificate management experience with automation tools such as Tanium and SCCM and the ability to lead troubleshooting calls and communicate clearly. Furthermore experience with Active Directory DNS and DHCP is essential for this role. Proficiency in scripting languages like PowerShell is also required. The engineer will also be responsible for vendor engagement escalation and management.
Participates in the development of enterprise technology solutions systems storage network and telecommunications engineering designs that are used as a basis for consolidating and standardizing infrastructure throughout Sutter Health and its affiliates. Participates in interpreting architecture requirements design product evaluations selection configuration installation testing and integration of new technology in order to better support the needs of Sutter Health and its affiliates. Heavily involved in humaninterface computing devices and their integration with clinical and technical workflows and infrastructure.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Associates in Information Systems Technical field
TYPICAL EXPERIENCE:
1 year recent relevant experience
Experience troubleshooting and monitoring enterpriseclass server hardware in both data center and edge compute environments
Ability to maintain accurate technical documentation and contribute to internal knowledge bases; Proficiency with VMware infrastructure and patching Windows servers; Solid understanding of SAN storage digital certificates and certificate management; Experience with automation and systems management tools such as Tanium and SCCM; Familiarity with core infrastructure services including Active Directory DNS and DHCP
Scripting proficiency in languages such as PowerShell for task automation and system administration
Experience performing Windows server changes and managing change processes using ServiceNow Change Management
Strong communication skills with the ability to lead troubleshooting calls and clearly convey technical issues and solutions
Demonstrated experience engaging with vendors including managing escalations and issue resolution
SKILLS AND KNOWLEDGE:
Demonstrated knowledge of storage performance data replication storage area network (SAN) based backup load balancing storage virtualization methods and SAN zoning and provisioning.
Ability to analyze information problems situations practices or procedures in order to identify relevant concerns and factors.
Establish and maintain cooperative working relationships with clients information services (IS) team members management and executive personnel/staff.
Verbal and writing skills to effectively communicate with diverse groups such as: executives managers and subject matter experts.
Use basic English words and phrases to effectively and clearly organize and communicate thoughts and ideas.
Organize workflow to accomplish established objectives.
Prioritize assignments to complete work in a timely manner.
Work independently and follow through on assignments with minimal direction.
Work as part of a team or collaborate with colleagues from different departments to achieve a common goal or to gain better understanding of client needs.
Perform effectively in environments with frequent and fluctuating workload changes competing demands and frequent interruptions and/or distractions.
DEPARTMENT SPECIFIC SKILLS AND KNOWLEDGE:
Department: Network specialty Network infrastructure which may include converged internet protocol (IP) networks wireless local area network (WLAN) wide area network (WAN)/metropolitan area network (MAN) local area network (LAN) virtual private network (VPN)/Firewall. Transmission control protocol (TCP)/IP and open systems interconnection (OSI) model. Routing protocol enhanced interior gateway routing protocol (EiGRP) open shortest path first (OSPF) border gateway protocol (BGP). frame relay/asynchronous transfer mode (FR/ATM) pointtopoint protocol (PPP) highlevel data link control (HDLC) multilink pointtopoint protocol (MLPPP) and virtual local area network (VLAN). digital signal and transmission line (DS3/T3 DS1/T1 fast Ethernet (FAST E) gigabit Ethernet (Gig E) 10 gigabit Ethernet 10 Gig E).
Department: Systems specialty Wide range of server platforms which may include: server operating systems (e.g. Windows OS400 AIX Linux VMS) Citrix technologies for high availability (e.g. high availability cluster multiprocessing (HACMP) MS Clustering content switching) virtualization (e.g. logical partitioning VMWare) provisioning monitoring and inventory tool sets (e.g. Tivoli MS Systems Center Opsware BMC) directory services (such as MS active directory) and messaging / collaboration and TCP/IPbased services including domain name system (DNS) dynamic host configuration protocol (DHCP) hypertext transfer protocol (HTTP) file transfer protocol (FTP) secure shell (SSH) simple mail transfer protocol (SMTP) print services and other infrastructure components.
These Principal Accountabilities Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example emergencies staff changes workload or technical development).
Job Shift:
NightsSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday FridayWeekend Requirements:
As NeededBenefits:
YesUnions:
NoPosition Status:
NonExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $44.28 to $66.42 / hourThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidates experience education skills licensure and certifications department equity training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Employment Type
Full-Time
