Transportation Coordinator-Jacksonville

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to transportation and/or logistics and backhaul functions.

Transportation:

• Answer all incoming calls to resolve driver sales representative and customer issues as needed. Communicate with drivers any updates to their routes.
• Utilize software (MS Excel Omnitracs Tandem Kronos etc) to create update and communicate various reports and files for proper transportation functioning. Examples include attendance DVIRs backhaul spreadsheets delivery window dispatch driver key log trailer temp log transportation route update network update and other transportation metrics.
• Complete the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.
• Support in training and developing junior clerical teammates.
• Other duties as assigned by manager.

Backhaul and Logistics:

• Communicate key information to the proper recipient to support backhaul and transportation operations (including but not limited to the arrival of backhauls daily dispatch information backhaul scheduling/rescheduling service updates to Omnitracs abnormalities/delivery issues etc).
• Coordinate logistics by scheduling pick up appointments for backhaul orders and vendors for the division. Optimize the pickup and delivery of all inbound backhauls considering all restrictions while minimizing cost and ensuring compliance. Complete all necessary paperwork for proper logistics functioning and communicate backhaul and logistic information when necessary.
• Research new backhaul opportunities with buyers and replenishment managers to maximize efficiency in the division.
• Other duties as assigned by manager.

SUPERVISION:

• N/A

RELATIONSHIPS

• Internal: Operations transportation warehouse personnel drivers
• External: Vendors

WORK ENVIRONMENT

• The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as 5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

• Minimum three years of experience in warehouse administrative or clerical position. Prior logistics transportation and/or warehouse experience required.

Knowledge/Skills/Abilities:

• Excellent communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Ability to manage multiple functions in a fastpaced environment.
• Strong math analytical and organizational skills with high attention to detail.
• Intermediate computer skills with proficiency in programs such as Microsoft Word Excel Access and Outlook.
• Problem solving and critical thinking abilities to independently solve problems of intermediate scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications/Training

• Experience with Omnitracs Tandem Kronos XATA Manhattan PowerDock Airclic preferred.

PHYSICAL QUALIFICATIONS

• Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1 33 / FREQUENTLY: 34 66 / CONTINUOUSLY: 67 100 or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

STAND OCCASIONALLY

WALK OCCASIONALLY

DRIVE VEHICLE N/A

SIT FREQUENTLY

LIFT

110 lbs (Sedentary) OCCASIONALLY

1120 lbs (Light) OCCASIONALLY

2150 lbs (Medium) OCCASIONALLY

51100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

CARRY

110 lbs (Sedentary) OCCASIONALLY

1120 lbs (Light) OCCASIONALLY

2150 lbs (Medium) OCCASIONALLY

51100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

PUSH/PULL*1 OCCASIONALLY

CLIMB/BALANCE*2 OCCASIONALLY

STOOP/SQUAT OCCASIONALLY

KNEEL OCCASIONALLY

BEND OCCASIONALLY

REACH ABOVE SHOULDER FREQUENTLY

TWIST OCCASIONALLY

GRASP OBJECTS*3 FREQUENTLY

MANIPULATE OBJECTS*4 FREQUENTLY

MANUAL DEXTERITY*5 FREQUENTLY

1 (Push/Pull: Hand truck gate straps metal ramp truck door dolly boxes truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck boxes cartons steering wheel)

4 (Manipulate Objects: Boxes dolly metal truck ramp hand truck paperwork truck gate straps)

5 (Manual Dexterity: Typing use of office machines such as copiers printers)

Compensation depends on relevant experience and/or education specific skills function geographic location and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***