Shaw Contract Showroom Manager- DFW
Shaw Contract Showroom Manager- DFW
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Job Description
Job Title
Shaw Contract Showroom Manager DFWPosition Overview
Shaw Contract is a global design leader in commercial flooring for some of the worlds most creative and innovative environments. Our vast sustainable product offerings can be found in diverse markets such as workplace healthcare hospitality education and multifamily dwellings; supporting the spaces in which we work learn live play and heal.
As the Shaw Contract Showroom Manager you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers End Users CRE firms Dealer partners regional sales staff and all internal/external stakeholders.
Ability to work in a showroom MondayFriday with possible afterhours events.
Responsibilities:
Manage overall customer experience and showroom.
Assists regional sales staff and national sales staff upon request.
Accurately maintain inventory requirements.
Communicates with internal and external service providers in order to maintain showroom and office efficiencies.
Coordinates showroom/office schedules and activities tracks progress and results as directed by manager.
Works with internal and external parties to organize the various components needed to initiate run and conclude showroom events.
Orders samples for customers and sales associates and maintains inventory levels as required.
Update the social media accounts for the showroom and DFW team. This includes posts and invites for events in the showroom and product launches.
Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.
Responsibilities may include but are not limited to screening telephone calls ordering and maintaining office supplies marketing materials and other sales or administrative related requests.
Operates and coordinates cleaning of regular maintenance services for showroom and office equipment (i.e. copier telephones A/V computers etc..
Maintains a current list of key holders and provides keys to personnel as needed.
Qualifications:
Proficient in Word Excel & Salesforce
Sensitivity to confidential matters.
Manage the expectations of Sales Regional Vice President and regional sales staff.
Must be flexible to assist on showroom events that are after normal business hours.
Customer service oriented and works well in a team environment.
A background in design and/or retail is ideal but not required.
Candidate already living in market preferred
Physical Requirements:
Frequent lifting 25 lbs.
Visual acuity.
Competencies:
Build Trusting Relationships
Build Customer Satisfaction
Demonstrate Good Judgement
Deliver Compelling Communication
Shaw benefits include:
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton GA and Cartersville GA locations)
Work Shift
8 Hr nonrotating shift Hrs fall to in punch day Observed Calendar shift starts AMRequired Experience:
Manager
Employment Type
Full-Time
