Supported Housing Case Coordinator Bristol Frameworks

JH Bristol is a trading name of the charity Julian House a wellestablished provider of accommodation and support services for people affected by homelessness across the South West of England.

We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust another charity providing support for homeless people in Bristol. If you are successful in your application you will be employed by Julian House but working under the sub brand of JH Bristol.

Job Role: Supported Housing Case Coordinator (Bristol Framework)

Salary:25235 per year

Hours:Fulltime 37.5 hours per week

Contract type:Permanent

Location:Bristol

Additional information:

• Oncall 1 in 4 weeks) 105/week when oncall

The Role:

As a Case Coordinator you are required to work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example supporting the client to complete benefit claims and budgeting. The Case Coordinator is responsible for maintaining accurate and timely records of all client interactions and where necessary supporting the Service Manager and Regional manager in reporting to partners and funders.

Responsibilities include:

• Progress and track referrals made into the service and outcomes for service users moving on from service via our case management system and the Bristol HSR (housing support register)
• Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need
• Ensure all new clients moving into the service understand their rights and responsibilities and the conditions of their licence agreement and have a valid Housing Benefit claim in place.
• Ensure that all clients are provided with a highquality personcentred service which takes a strengthbased and traumainformed approach.

Qualifications / Requirements:

• A valid UK driving license and access to own vehicle business insurance will be required for roles involving travel to work
• Understanding of the causes of offending homelessness and social exclusion and approaches which seek to address these
• Empathy and understanding of the needs of JH Bristol Service Users.
• Working with people with complex needs and challenging behavior

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scalewith salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leaveincluding an extra day off for your birthday increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30 staff discount at Julian House charity shops
• 20 staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valuedand regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective external facilitators
• For all the fantastic and valuable work youll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview) please contact us so that we can let you know how we can support accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role please get in touch with George (Recruitment Specialist) on We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you dont miss out!

Required Experience:

IC