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1 Vacancy
Job Description
At GFL our goal is to invest in our people and provide opportunities to grow for life!
Our employees are affectionately known as team green a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!
- 15 days of paid time off.
- 4 medical plan options including an HSA with employer contribution & match program dental and vision coverage.
- 401(k) with an employer match.
- Paid holidays.
- Employee Assistance Program with free counseling services.
Overview:
GFL Environmental is one of North Americas leading waste management companies proudly making communities cleaner safer and happier through firstclass service. Working for GFL is more than a job its an opportunity to grow in your career make new friends and make a difference each day.
Key Responsibilities:
- Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
- Dispatch calls to routes based upon designated route and driver location.
- Perform driver checkins at days end to ensure complete and accurate paperwork completion.
- Distribute collect and review route sheets for proper days end data entry.
- Ensure coordination with other departments clarifying roles and responsibilities for resolving service issues.
- May perform some additional responsibilities as assigned by the Operations Manager.
- Interacts with customers customer service department sales & Operations staff reporting to Operations Manager.
- Works with routing specialists to optimize routes.
- Fields incoming calls / emails from customers.
- Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
- Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
- Records and document information from drivers and distributes to appropriate departments.
- Communicates with maintenance shop personnel.
- Must be able to communicate effectively and professionally via email telephone and two way devices.
- Perform other job related duties as assigned.
Requirements:
- High school diploma or general education degree (GED).
- One or more years experience in transportation dispatch or customer service.
- Microsoft Office experience.
Knowledge Skills and Abilities:
- Ability to communicateeffectivelywith internal and external customers.
- Strong work ethic demonstrating integrity trust and maintain confidentiality.
- Ability to be a selfstarter capable of working effectively in a team environmentor as an individual contributor.
- Excellent analytical attention to detail and problemsolving skills.
- Ability to read write and comprehend reports and associated documents.
- Ability to understandand follow oral and written instructions.
- Ability to prioritize workload and meet time sensitive deadlines.
Physical/Mental Demands:
- Must be able to stand walk bend reach and lift.
- Must be able to use hands and fingers kneel talk hear climb and balance.
- Visual requirements include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
- Ability to manually lift/move up to 10 pounds.
Working Conditions:
- Operates in an office environment within the landfill transfer station recycling center or hauling site.
- Exposure to outdoor elements unpleasant odors exposure to fumes dust or uneven ground.
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact
Employment Type
Full-Time
