Support Services Supervisor
Support Services Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mentors and guides employees in their current role and professional growth provides consistent and continuous input regarding employee performance. Communicates collaborates and acts as a resource to customers employees management and other members of the health care team with regard to any care issues within scope.
- Assumes shift accountability for supervising the daily activities of team members to ensure consistency with current policies procedures protocols and standards. Makes suggestions for change and provides input into policies procedures and goals.
- Supports the development of the staff schedule to ensure operational needs are met and overtime costs and FTEs are managed through payroll verification.
- Responsible for interviewing hiring and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Acts as a customer advocate by providing ongoing communication with customers staff and management regarding service issues.
- Assists in the development / data collection / analysis / action plan related to area of responsibility.
Required
- High School Diploma or equivalent
- 3 years of relevant related experience in one or more of the service lines that will be managed
- 2 years of relevant leadership experience
- 1 year of relevant Customer Service experience
- CRTBasic Life Support (BLS) AHA American Heart Association 90 Days required Or
- CRTBasic Life Support (BLS) ARC American Red Cross 90 Days required And
- CRTBasic Life Support Instructor (BLS INSTR) ARC American Red Cross 90 Days required Or
- CRTBasic Life Support Instructor (BLS INSTR) AHA American Heart Association 90 Days required And
- CRTServSafe Manager NRA National Restaurant Association 90 Days required And
- CRTServSafe Allergen NRA National Restaurant Association 90 Days required And
Preferred
- Associates Degree or equivalent
- Pallet to Waist 6 from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 5 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Frequently
- Forward Bend Standing: Seldom
- Forward Bend Sitting: Seldom
- Trunk Rotation Standing: Seldom
- Trunk Rotation Sitting: Occasionally
- Squat: Seldom
- Stair Climbing: Seldom
- Crawling / Kneeling: Seldom
- Driving: Seldom
- Reach Above Shoulder: Seldom
- Reach at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Visual Acuity None No; Seldom Yes: Seldom
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
Ondemand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE Butterworth Hospital 100 Michigan St Grand RapidsDepartment Name
Support Services Resource Pool GREmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8:00 a.m. to 4:30 p.m.Days Worked
Monday to FridayWeekend Frequency
Oncall weekendsCURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for NonCorewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drugfree workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an onsite or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Employment Type
Full-Time
