Senior Manager IT Process Automation and Operations
Senior Manager IT Process Automation and Operations
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Job Description
Description
The base pay range for this role is $ 146000 to $ 225850 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location jobrelated knowledge skills and experience.
Benefits:
HP offers a comprehensive benefits package for this position including:
Additional flexible paid vacation and sick leave US benefits overview
Job Summary
We are seeking an experienced Senior Manager to lead IT process automation and operational excellence initiatives. This key role will oversee infrastructure automation vulnerability data management IT operations management systems (including CMDB monitoring and event management) and manage HP Anyware virtual desktop services for over 8000 internal users. The candidate will be a visionary leader capable of driving innovation improving operational efficiencies and fostering a collaborative team environment.
Responsibilities
IT Process Automation:
o Lead the design development and implementation of automated processes to optimize IT operations across infrastructure services and applications.
o Collaborate with multiple organization and teams to drive the automation and deliver the required solutions.
Infrastructure Automation:
o Drive automation initiatives to streamline server storage and network operations using modern tools and technologies such as Ansible and ServiceNow.
Vulnerability Data Management:
o Oversee the vulnerability management platform with Tenable and ServiceNow ensuring effective collaboration with cybersecurity teams to track report and remediate vulnerabilities.
IT Operations Management:
o Manage and enhance the configuration management database (CMDB) to ensure accurate and uptodate information.
o Lead monitoring and event management initiatives to maintain system stability and operational excellence.
o Explore AIOps to reduce incident noise and improve alert management.
HP Anyware Virtual Desktop Service:
o Manage the HP Anyware virtual desktop infrastructure (VDI) service supporting 8000 internal users.
o Ensure service reliability scalability and security.
Leadership and Collaboration:
o Lead a diverse team of engineers developers and IT professionals fostering a culture of innovation and continuous improvement.
o Collaborate with stakeholders across IT cybersecurity and business functions to deliver impactful solutions.
o Communicate progress challenges and solutions effectively to leadership teams and stakeholders.
Education & Experience Recommended
Bachelors or Masters degree in Computer Science Information Technology or a related field.
10 years of experience in IT operations infrastructure and process automation with at least 5 years in a leadership role.
Proven experience in IT automation tools and frameworks (Ansible ServiceNow etc..
Strong understanding of vulnerability management processes and cybersecurity collaboration.
Handson experience managing CMDB monitoring and event management systems.
Experience managing virtual desktop infrastructure services preferably HP Anyware or equivalent.
Excellent problemsolving communication and stakeholder management skills.
Strong leadership and teambuilding capabilities.
Preferred Certifications
Programming Language/s Certification (Java C Python JavaScript or similar)
ITIL certification is a plus.
Experience with Splunk ServiceNow CMDB and Virtual Desktop technologies.
Knowledge & Skills
Agile Methodology
Angular (Web Framework)
Application Development
Application Programming Interface (API)
Automation
Business Process
Business Requirements
C# (Programming Language)
Cascading Style Sheets (CSS)
Computer Science
Debugging
HyperText Markup Language (HTML)
Java (Programming Language)
JavaScript (Programming Language)
Microsoft Azure
Python (Programming Language)
Scrum (Software Development)
Software Development
SQL (Programming Language)
Web Services
CrossOrg Skills
Customer Centricity
Prioritization
Resilience
Team Management
Strategic Thinking
Impact & Scope
Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.
Complexity
Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.
Job
SoftwareSchedule
Full timeShift
No shift premium (India)Travel
Relocation
Equal Opportunity Employer (EEO)
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement
Required Experience:
Senior Manager
Employment Type
Full-Time
