Associate Resource Scheduler

At PGE our work involves dreaming about planning for and realizing a smarter cleaner more enduring Oregon neighborhood. Its core to our DNA and we havent stopped since we started in 1888. We energize lives strengthen communities and drive advancements in energy that promote social economic and environmental progress. Were always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Summary

The Resource Scheduler supports activities associated with PGEs Facility Inspection and Treatment to the National Electrical Safety Code (FITNES) program which encompasses 280000 poles and overhead facilities and 100000 underground vaults and padmounted electrical equipment as required by the Oregon Public Utility Commission (OPUC) and the National Electrical Safety Code (NESC). This role provides expertise analysis scheduling reporting process improvements and daily support for PGEs overhead and underground inspection and correction programs.

Were hiring for a position open to both entry and associate level candidates. The level will be determined based on the successful applicants qualifications experience and demonstrated skills during the interview process.

Career Level Summary

P1 Entry Professional

• Performs firsttier professionallevel assignments that require theoretical knowledge and application of principles and concepts

• Typically requires a related college or university degree or equivalent work experience

• Solves recurring problems by applying advanced knowledge

• Operates independently but also receives ongoing guidance and direction from others

P2 Intermediate Professional

• Requires expanded professionallevel knowledge and experience in own area; incumbents continue to acquire higherlevel knowledge and skills

• Expands on highlevel knowledge of the company processes and customers

• Solves a range of more complex problems

• Analyzes possible solutions using advanced knowledge and applying protocols

• Operates independently and receives only a moderate level of guidance and direction

Key Responsibilities

Resource Scheduler (P1

• Supports the coordination scheduling and dispatch of crews to perform electric utility inspections and corrections assisting with daily routing needs

• Reviews inspection data for completeness and flags potential followup needs under the guidance of more experienced team members

• Assists in the analysis of pole occupant violations and prepares initial drafts of notification materials

• Supports internal and contract personnel by helping facilitate training logistics and collecting QA feedback

• Monitors and records basic crew metrics and location data to support field tracking

• Reviews and processes billing documentation and contractor invoices with direction ensuring correct categorization

• Assists in tracking budgetrelated data and preparing purchase order summaries

• Drafts responses to customer inquiries regarding electric system inspection programs escalating complex concerns as needed

Associate Resource Scheduler (P2

• Plans coordinates schedules routes dispatches and monitors PGEs inspection and correction crews to support the FITNES program

• Analyzes and evaluates work returned from electric utility inspection and correction line crews to determine necessary followup applying knowledge of electric utility systems and NESC requirements

• Reviews and analyzes incoming violation data to ensure inspection accuracy and timely notification of pole occupant violations in compliance with regulatory requirements

• Supports and helps facilitate training and oversight of PGE and field contract personnel in data collection inspections and corrections to ensure quality assurance

• Monitors crew resources locations and daily production metrics

• Reviews analyzes and audits inspection and correction billing and invoices for cost accuracy and proper accounting application

• Tracks and reports actual expenditures against budget goals and purchase order thresholds

• Serves as the primary point of contact for customer communications related to PGEs overhead and underground inspection and correction program

• Responds to customer calls and emails related to the FITNES overhead underground and wildfire inspection and correction programs

Qualifications

Education

• Requires a bachelors degree in engineering business finance or other related field or equivalent experience

Experience

• P1: Typically one year of experience in utility distribution operations

• P2: Typically two or more years of experience in utility distribution operations preferably in dispatch planning or related field

• Valid Drivers License Required

Competencies

Functional Competencies (P1/P2

• (Basic/Intermediate) knowledge of distribution system

• (Working/Working) knowledge of systems used in department

• (Basic/Working) knowledge of laws and regulations related to utility operations

• (Basic/Working) knowledge of the fundamentals of electricity

• (Basic/Working) knowledge of PGEs geographic territory

• (Basic/Working) knowledge of collective bargaining agreements

General Competencies (P1/P2

• (Intermediate/Intermediate) analytical thinking skills

• (Basic/Working) project management skills

• (Basic/Working) conflict management skills

• (Intermediate/Intermediate) customer focus skills

• (Intermediate/Intermediate) interpersonal skills

• (Working/Intermediate) organization and prioritization skills

• (Intermediate/Intermediate) problemsolving skills

• (Working/Intermediate) written and oral communication skills

Cognitive Demands

Cognitive Level (P1/P2: Intermediate
Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.

Cognitive Requirements

• Ability to adhere to set response times deadlines and timesensitive tasks

• Ability to follow accuracy standards

• Ability to follow through on decisionmaking tasks

• Ability to interact effectively and collaboratively within a team environment

• Ability to communicate and problem solve when under stress

• Ability to respond and adapt to frequent change

• Ability to accept and demonstrate selfawareness when provided constructive feedback

• Ability to discern feedback and acknowledge ownership of areas of improvement

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

• Ability to successfully collaborate with peers managers and others within the organization

• Demonstrates sound memory

• Ability to process new information to be applied consistently to work tasks

Schedule / Attendance

• Ability to work long hours

• Ability to work a variable schedule

• Ability to report to work and perform work during periods of severe inclement weather

• Ability to consistently meet attendance standards for regular reliable predictable fulltime attendance

• Ability to work shift schedule occasionally due to outages

• Ability to work oncall schedule occasionally due to outages

Physical Capabilities

• Driving/travel/commute:

  • Daily within service territory Frequently

• Computer use: Use computer regularly for entire work shift

• Lifting/pushing/pulling:

  • Up to 10 lbs.

• Carrying:

  • Up to 10 lbs.

Environment Indoor/Outdoor

• Office

• Field

Compensation Range:

Actual total compensation including a performance based incentive bonus is commensurate with experience skills qualifications education training and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range the decision will be made on a casebycase basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company and at the same time support your wellbeing and professional development both now and into the future. To find out more click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race color national origin gender gender identity sexual orientation age religion disability protected veteran status or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation or would like to request one please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting or by calling. The Recruiter will provide information and next steps for the accommodation process. Our Diversity Equity & Inclusion (DEI) team is also available for support. You can contact them at .

To be considered for this position please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed job is open until filled.