009 - Coordinator Housing Programs
009 - Coordinator Housing Programs
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Job Description
Closing date: April 22 2025
Hybrid position
Location: Anywhere in Ontario
MNOs culture is at our core
The MNO workplace culture is full of potential ready to be unlocked. As our SelfGovernance agreement materializes we are building a workplace culture of action responsibility and most importantly a desire to serve the Mtis community. When defining what MNO culture is its difficult because of our diverse leadership styles and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different and that is our source of strength. We bring opinions together welcome healthy conflict and look to always find answers not problems.
- Comprehensive employerpaid health benefits and pension plan
- Generous vacation allotment starting at 15 days for regular employees and 20 days for management
- Annual paid twoweek holiday closure in December
- 16 paid public and employer holidays
- 15 paid health & wellness days
- Challenging multidisciplinary work environment that fosters learning and professional development
- Substantial educational incentive to promote personal and professional growth
- An opportunity to make a direct or indirect impact on the lives of the Mtis Peoples across the Province
- Other perks
- Employee Assistance Plan
- Telemedicine plan
- Health care spending account
- Goodlife corporate membership discount
- Bell Mobilitys exclusive partner program
- Staples corporate discount
- Dell member purchase program
- Marks corporate discount
About the role
Frontline clientfacing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various Branch programs to clients in communities across Ontario. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines and are responsible for documenting accurate and timely case notes. They are required to make independent decisions that reflect good judgement maturity and ethical behaviour while maintaining appropriate boundaries. The Housing Program Coordinator is a key member of the Housing Programs Team coordinating the delivery and administration of Housing Programs specifically the Emergency Repair Program as well as various energy efficiency initiatives. Reporting to the Manager of Housing Programs the Housing Program Coordinator will also facilitate and support community engagement on the program as well as work closely with program stakeholders including but not limited to contractors and installers authorities having jurisdictions housing inspectors and Mtis Citizens.
What you will be doing
- Perform administrative duties related to Housing Programs including maintaining electronic and manual filing systems for program delivery and producing reports letters and spreadsheets
- Receive organize and screen program applications and provide support to Mtis Citizens during the application process including case file management
- Review application for eligibility based on program criteria and providing approval recommendations to the Manager
- Coordination of the processing of financial administrative and operational procedures (i.e. purchase orders expense claims bill back submissions and purchase card reconciliation) to support project and service delivery
- Communicate and collaborate with Mtis Citizens MNO staff and contractors in the delivery of services and supports
- Monitor Housing applicant progress through their program cycle to ensure program milestones loan terms and conditions and deadlines are met
- Maintain individual applicant loan budgets and assist with broader program budgets
- Travel to communities to give presentations or attend meetings and events
- Plan and coordinate logistics for meetings training and events (location travel arrangements etc. related to the program delivery
- Gather program statistics as directed establish and maintain spreadsheets analyze data and make recommendations
- Engage develop and maintain strong relationships with partners
- Assist with new proposal and project development implementation coordination and evaluation
- Assist with preparing project reports and submissions to funders as required
- Conduct outreach and build relationships with stakeholders as required
- Assist with the development of outreach and marketing material for program delivery
- Ability to travel to the local MNO office to obtain scan and upload applications and documents to clients files
- Fulfill all other reasonable responsibilities as determined by Manager of Housing Programs
Qualifications
- Demonstrated social services/community supports experience
- PostSecondary diploma or degree in a related field or equivalent combination of education and experience
- 23 years experience with delivering similar programs in a nonprofit or government setting experience with MNO housing initiatives is considered an asset.
- A combination of education and relevant experience may be considered in lieu of above
- Strong customer services experience
- Strong desire to act in the service of the Mtis Citizens to advance and uphold Mtis rights and culture
- A high degree of technology literacy and proficiency in standard office equipment
- Advanced communications skills
- Organization skills and time/prioritymanagement
- Highly detailoriented
- Demonstrated ability to problemsolve demonstrate good judgement and make decisions independently within set processes and procedures
- Demonstrated ability to work alone/independently with minimal supervision
- Familiarity with construction processes and administration in a residential home
- Knowledge of various home repairs renovations and installation process
- Knowledge of budgetary processes and financial management preferred
- Strong organizational investigative analytical problem solving and decisionmaking skills to participate in project reviews monitoring and compliance processes.
- Ability to exercise sound judgement in working with applicants program staff and management to facilitate and ensure implementation of effective program delivery in compliance with legislation and program policies/standards.
- Knowledge of computer software (Word Excel Power Point Survey Monkey Apply Adobe) to administer the documentation and procedural processes.
All positions at the MNO may require the following:
- Current CPR/First Aid certification or ability to obtain
- Completion and maintenance of Vulnerable Sector Verification
- A reliable vehicle (or ability to rent) drivers licence $liability insurance and a clean driving record
- Flexibility to work extended hours as necessary
- Ability to occasionally travel within Ontario for limited periods of time
The Mtis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity individualization and inclusion. The Mtis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Please email human resources if you require an accommodation during the hiring process.
Special Services Organization
The Mtis Nation of Ontario is a special services organization.All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
The Mtis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).
Other details
- Pay TypeSalary
- Min Hiring Rate$49940.00
- Max Hiring Rate$56930.00
Required Experience:
IC
Employment Type
Full-Time
