Senior Engineer - PT Business Operations eCom Online Order Supply Management
Senior Engineer - PT Business Operations eCom Online Order Supply Management
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Job Description
Customer Order Management :
Customer order processing & Backorder management t Manual & EDI Orders
Single Point of Contact for Online customers
Credit & Outstanding management
Sales Forecast & Collaboration with Sales and Logistics Planning team.
Vendor Portal Management :
PO downloads EDI tracking Order acknowledge scheduling of appointments ASN & VCW updates Invoice & POD copy uploads.
Customer Fulfillment (Fine distribution):
Delivery appointment scheduling supply coordination & claims management.
Delivery tracking & coordination : Download EPOD from vendor central Coordination for POD (Proof of delivery) and IBC (invoice box count) from GS team.
Vendor Return Management :
Return order creations validations & coordination with Distribution centers for customer returns.
Creation of workon processing of CQS AF & issue of Credit note.
Commercial:
Account Receivable coordination : Outstanding Overdue Reconciliation Credit limit & credit note management
Customer related Product Quantity Variance (PQV) & Product Price Variance (PPV) reconciliation with KAM
MIS
Ecom dashboard updates Tracker End to End order to delivery.
Qualifications :
Bachelor of Engineering (BE or BTech) or Post graduate from Operation management
Minimum 2 years work experience in order management and Planning.
Additional Information :
Expert Knowledge :Order to Cash(Online business and traditional business) Customer order fulfillment.
Technical Skills : SAP (SD) EDI order process.
Business Models : Online Ecom) & Trade channel.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
