Senior People Business Analyst - People Process and Knowledge Management
Senior People Business Analyst - People Process and Knowledge Management
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1 Vacancy
Job Description
Our People Programmes and Analytics team is focused on delivering consistent efficient and usercentred people experiences across the full employee lifecycle. We aim to build strong foundations embed compliant and scalable processes and enable our transformation goals through great design and data.
We are looking for a Senior HR Business Analyst to join our team and play a critical role in shaping future ways of working. Reporting to a lead you will work on highimpact initiatives across HR process design reengineering and service improvement. You will partner with teams across HR and the business to understand needs identify pain points and translate these into clear practical and measurable solutions.
This role requires strong analytical thinking business acumen and the ability to work at pace. You will lead on key areas such as process mapping data analysis impact assessments and business readiness. Youll support user testing knowledge content creation and help ensure changes are successfully adopted.
Were looking for someone who can:
- Think endtoend across the HR ecosystem.
- Join the dots across systems data and experience.
- Bring structure to complexity.
- Ask the hard questions and challenge the status quo.
- Use evidence and insight to drive better outcomes.
If youre motivated by clarity impact and purposedriven change wed like to hear from you.
Key Responsibilities:
- Coach train and mentor the Business Analyst team and quality assure their outputs
- Work globally across People functions to elicit document and prioritise functional and nonfunctional business requirements and develop user stories
- Work with Product Owners to translate business requirements and user stories into system requirements and test scripts
- Develop and document current and future state endtoend processes utilising process improvement methodologies tools and techniques (i.e. VSM Lean Six Sigma DMAIC PDCA A3 Kaizen).
- Conduct thorough analyses of business processes systems and data
- Participate in the testing and validation of new systems and features to ensure they meet business needs
- Monitor key performance indicators and metrics to track the success of implemented solutions
- Develop FAQs or Knowledge Based Articles with a focus on end user adoption and maintain current library of existing documents. All documents to be written concisely and in alignment with standard operating procedures and branding
- Provide support and training to super users or endusers as needed
- Maintain effective communication with project stakeholders
- Assist with any other adhoc assignments relevant to your field of expertise
- Work autonomously effectively communicating updates to management or wider People team
Qualifications :
Essential
- Proven experience as a lead business analyst or in HR process reengineering on largescale software or business transformation programmes
- Able to bridge the gap between business needs and technical solutions
- Strong business analysis skills across requirements gathering process design workflow mapping user stories and test scripts
- Confident in assessing whether a technical solution meets business requirements and able to challenge when it does not
- Experience leading and coaching other business analysts ensuring quality and consistency of deliverables
- Skilled in developing FAQs user guides or knowledge articles to support user readiness and adoption
- Clear confident communicatorable to tailor messages to different audiences facilitate workshops and present to medium/large groups
- Proficient in written and spoken English with strong command of Microsoft Office 365 (Teams PowerPoint Word Excel SharePoint)
- Experienced with process mapping tools and techniques
- Comfortable working in a fastpaced evolving environment
- Highly organised detailoriented proactive and able to manage workload independently
Advantageous:
- Background in People Operations HR Shared Services or HR Service Delivery
- Lean Six Sigma (Yellow or Green Belt) or similar continuous improvement training
- Familiarity with Oracle Cloud HCM ServiceNow HRSD or similar HR technologies
- Experience working in large complex or global organisationsideally in tech or similarly fastpaced sectors
- Skilled in running workshops with HR and business stakeholders across different geographies and cultures
- Familiarity with Agile or Waterfall delivery methodologies
- Experience supporting or delivering training sessions
Additional Information :
At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.
Depending on your role and location you can expect to receive benefits like
- A regular bonus
- Healthcare support
- A stake in our success through our ShareSave scheme
- Great development opportunities
- Wellbeing support and so much more.
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.
At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
