Customer Quality Engineer
Customer Quality Engineer
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1 Vacancy
Job Description
Location:
Richland Mississippi United StatesJob ID:
R0088264Date Posted:
Company Name:
HITACHI ENERGY USA INCProfession (Job Category):
Quality ManagementJob Schedule:
Full timeRemote:
NoJob Description:
Join Hitachi Energy as a Customer Quality Engineer at our Richland MS location! In this challenging role you will coordinate the analysis of failures and identify improvement potential. Youll lead the implementation of Quality Methods Tools to enhance the efficiency of our Quality Management System. Interacting with all levels from senior management to the shop floor youll bring the voice of the customer into the organization. If you have experience in quality management project management product development or engineering in the high voltage sector apply today and join our team!
How Youll Make an Impact
Lead root cause analysis of failures on High Voltage Products.
Coordinate customer complaints and ensure fast sustainable solutions.
Prepare and present Root Cause Analysis reports to stakeholders.
Analyze information to identify root causes using systematic methodologies.
Implement Quality Methods Tools for successful business results.
Develop and monitor KPIs for informed business decisions.
Run improvement projects on specific topics.
Provide technical support and coordinate onsite investigations.
Your Background
Bachelors degree in mechanical or electrical engineering (or associate degree with relevant experience).
Knowledge of high voltage products or electrical power systems is desirable.
Background in quality function engineering manufacturing product development or project management.
Proficiency with Root Cause Analysis Tools 8D DMAIC 5 Why Ishikawa).
Knowledge of Lean 6 Sigma; Green Belt L6S is a plus.
Experience communicating and resolving complex customer issues.
Proficiency with MS Office SAP SharePoint.
Fluent English skills; additional languages beneficial but not required.
Experience in quality management is a plus.
Good communication and cultural sensitivity.
Willingness to travel if needed (max. 10.
More About Us
Hitachi Energy is renowned worldwide for electrical power transmission and distribution.
We offer a collaborative and innovative work environment.
Opportunities for professional growth and development are abundant.
Ready to make a difference Apply now and become a key player in our Richland team!
Equal Employment Opportunity (EEO)Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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Employment Type
Full-Time
