Change Manager - 12 months FTC

Purpose of role

The Business Change Delivery team is an engaging personable and highly motivated team entrusted by senior leadership with the identification and endtoend delivery of the most strategically important projects for the firm.

Projects that our team lead include strategy development and regulatory change organisational design merger & alliance technologyenabled change and endtoend crossfunctional business process transformation.

As a key member of our growing Change & Communications community the Change & Communications Manager is responsible for managing the design and implementation of a comprehensive change and communications strategy and associated plans for one or more of the most strategically important projects or programmes for the firm.

You will work daytoday with our team of Project and Programme Managers senior leaders across all our Business Teams functions e.g. Finance Business Development & Marketing Technology and of course our partners and lawyers to land change effectively.

Key areas of responsibility:

• Developing robust change management and communications strategies applying industry leading techniques to ensure projects deliver on intended outcomes.
• Developing and implementing supporting change management and communications plans aligned with the programme objectives scope and timelines.
• Conducting stakeholder analysis and change impact assessments to identify key audiences needs and identify key programme risks.
• Evaluating and monitor organisational change readiness including identifying and mitigating cultural and behavioural challenges.
• Developing and owning programme stakeholder management plans engaging with key stakeholders to build awareness generate interest and drive commitment to the programme.
• Creating and delivering engaging and impactful communications tailored to different stakeholder groups.
• Working closely with other programme teams and our Corporate Affairs team to align the timing and key messages of programme communications with other strategic change projects and businessasusual communications priorities across the firm.
• Using data and metrics to monitor and measure the impact and effectiveness of the change and communications activities and adjust the plan as needed.
• Designing and implementing a postimplementation support strategy to ensure changes are embedded.
• Providing change management and communications guidance and support to key stakeholders including Business Teams leadership.

Characteristics skills and experience required:

• A minimum of five years change management and communications experience preferably with direct experience of managing transformational change through new target operating model design and implementation of endtoend crossfunctional business process transformation.
• Experience developing and implementing change and communications strategies and plans in complex global organisations. Experience in legal services or a professional services partnership environment is preferred.
• A change management certification (e.g. APMG or similar) with knowledge of change management principles methodologies and tools.
• Familiarity with project management approaches tools and phases of the project or programme lifecycle.
• Ability to understand different cultural / local issues whilst maintaining a focus on global solutions.
• A proactive and actionoriented approach driving progress via self and others.
• Excellent attention to detail and able to communicate effectively at all levels clearly and succinctly conveying ideas and options.
• An inclusive style aware of the needs of and supportive of team members.

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of and requirements for the performance of this job. As such the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) areonlyaccepted online via the related to our roles must be directed to the relevant recruitment team andnotthe partners practices or stakeholders forlegal rolesorforbusiness team roles.