Zoho Systems Engineer 25230

About Veridos:

Veridos GmbH is a global leader in secure and innovative identification solutions. Formed through a joint venture between GieseckeDevrient GmbH and Bundesdruckerei GmbH Veridos combines decades of expertise in highsecurity technologies. Our endtoend portfoliofrom secure passport components to border control solutionsempowers governments and public institutions worldwide to protect identities and ensure trust.

Position Overview:

As a Zoho Systems Engineer you will be responsible for designing configuring and optimizing Zoho applications to support various internal teams. In this role you will collaborate closely with IT Finance Sales and Operations to integrate and streamline business processes. You will also ensure data integrity develop custom workflows and produce actionable analytics that drive informed decisionmaking.

Key Responsibilities:

• Zoho Configuration & Customization

  • Collaborate with internal stakeholders to configure and customize Zoho solutions (CRM Analytics Creator etc. aligned with business objectives.

  • Develop and manage integrations with thirdparty applications (e.g. Salesforce payment gateways inhouse software).

• Workflow Optimization

  • Identify opportunities to automate and refine workflows using the Zoho suite.

  • Create and update custom functions and workflows (including Deluge scripting) to enhance efficiency and reduce operational costs.

• Data Integrity & Reporting

  • Ensure accurate data collection across Zoho platforms.

  • Generate dashboards and analytics that provide actionable insights for various departments.

• CrossFunctional Collaboration

  • Work with Sales Marketing Operations and IT teams to maximize Zoho adoption and functionality in areas such as Books Inventory Expense Invoice Commerce and Analytics.

  • Provide training and enduser support to drive effective usage of Zoho applications.

• System Maintenance & Troubleshooting

  • Oversee ongoing system updates address performance issues and manage API integrations.

  • Monitor system stability troubleshoot errors and implement improvements to enhance reliability.

• Other Duties contribute to special projects and perform additional tasks as assigned by management.

Requirements:

• Experience: 3 years proven experience designing configuring and implementing Zohobased solutions.

• Technical Knowledge: Strong grasp of CRM/ERP workflows automation and customizing Zoho Apps (CRM Books Inventory etc. with integrations.

• Analytical Skills: Ability to translate business needs into technical requirements.

• Communication & Collaboration: Excellent problemsolving skills and ability to convey complex concepts to team members management and external customers.

• Zoho Creator & Analytics: Working familiarity with Zoho Creator and Zoho Analytics is highly desirable.

• Work Eligibility: Must possess Canadian citizenship permanent resident status or a valid work permit.

Preferred Qualifications:

• Certifications in Zoho Apps (Analytics Books Inventory CRM Commerce).

• Practical experience creating custom functions with Deluge workflow rules CRM Desk etc.

• Retail industry background or experience working with retail workflows.

Education:

• PostSecondary Education: Degree or diploma in Business Administration Finance Computer Science or a related field.

• Technical Background: Demonstrated systems engineering or equivalent technical experience.

Working Conditions:

• Hybrid role with a combination of onsite (Richmond Hill office) and remote work.

• Prolonged periods of computer and desktopbased tasks.

• Collaborative openconcept office environment when onsite.

Additional Information:

This job description is not intended to be all inclusive. The candidate hired will also perform other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.

By applying to this position you are confirming you possess either a Canadian citizenship permanent resident status or valid work permit.

Please note: Reference Checks and Credit Criminal Background Checks will be administered on suitably qualified candidates.

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment free from prejudice discrimination and harassment in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender age race or ethnic origin social and cultural background religion disability and sexual orientation. If you would like to contact us please contact Human Resources at