2011 - Employer Network Course Booker Administrator
2011 - Employer Network Course Booker Administrator
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1 Vacancy
Job Description
Employer Network Course Booker Administrator
We are looking to recruit a full time Course Booker Administrator based in our Peterborough office. The role will be based full time onsite at CITB Head Office.
Duties will include:
- Working to a high auditing standard completing the endtoend process for all training bookings including recording employer feedback timely and as appropriate
- Negotiating course prices with training providers to ensure the customer benefits from the most cost effective highquality training available
- Providing a seamless experience to all employers offering an efficient can do service and where appropriate providing a firsttime resolution
- Encouraging employers to consider their longterm training need requirements identifying appropriate opportunities to upsell additional training to employers
- Being the first point of contact for employer enquires about training bookings answering all incoming calls and managing the workflow within an agreed SLA
- Following up with training providers to ensure the training was delivered and report any delegates that did not attend.
The salary for this role is 24720
Required Experience:
Unclear Seniority
Employment Type
Full-Time
