Member Services Supervisor Fitness Center
Member Services Supervisor Fitness Center
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Salary Not Disclosed
1 Vacancy
Job Description
Our Mission: Quality compassionate care for all.
Our Vision: Reimagine health care through connection service and innovation.
Our Core Values: Be Kind Trust and Be Trusted Work Together Strive for Excellence.
Are you a peopleperson who thrives on creating meaningful connections Do you love leading a team solving challenges and making a difference in peoples lives every single day If youre ready to blend leadership fitness fun and purpose into one incredible rolewe want YOU on our team!
What Were Looking For:
Were searching for a motivated leader who has a passion for health wellness and community. Someone who can juggle multiple priorities motivate their team and keep our member services running smoothlyall while bringing their positive energy and problemsolving mindset to every shift.
Key Qualifications:
Were looking for someone with a strong foundation in customer service and the leadership skills to guide a successful team. Bring your experience and enthusiasm and well provide the platform to thrive!
A bachelors degree in a related field OR
Two 2 years experience in health & fitness recreation or customer service
One 1 year of leadership experience
Additional experience in aquatics youth programming or strength & conditioning is a plus
CPR certification or must obtain within 90 days of hire.
Strong communication organizational and problemsolving skills
Computer savvyMicrosoft Office ; familiarity with membership and POS systems a plus
A team player with a professional cando attitude!
What you will be doing:
As our Member Services Supervisor youll be the goto for all things memberfacingmaking sure guests are welcomed warmly operations run like clockwork and staff feel supported and inspired. Heres a glimpse into your daytoday:
Supervise the daytoday operations and staff in assigned areas including front desk membership and accounts receivable
Assist leadership with updating policies and ensuring they align with industry standards
Act as the lead point of contact for member concerns escalations and service recovery efforts
Develop and organize programs that keep our members engaged and excited
Support membership growth and retention through exceptional service and creative initiatives
Lead the hiring training evaluations and scheduling of staff
Maintain a highfunctioning safe and welcoming environment across assigned areas
Champion outstanding customer service and lead by example
Manage departmental budgets identify costeffective solutions and recommend improvements to streamline operations within budget guidelines
Coordinate software website updates and communications relevant to your area
Why youll love working here:
Inspiring Culture: Join a team that values collaboration wellness and fun.
Meaningful Work: Every interaction mattersyour leadership helps build a healthier community.
The Best of Both Worlds: Enjoy a balance of engaging with members and staff and focused office workno two days are exactly the same!
Logan Health takes great pride in offering its employees a comprehensive benefits package that includes:
Health Dental and Vision insurance
401(k) with generous matching
Life and disability insurance options
Critical Illness and Voluntary Accident options
Paid time off Holiday pay and Illness bank
Tuition Reimbursement Program
Employee referral bonuses
Employee Assistance Program (EAP)
Wellness coaching incentives and more
Discounted Logan Health Fitness Center membership
Free parking
If youre ready to take the lead support your team and create memorable experiences for our members apply todaywe cant wait to meet you!
Shift:
Day Shift 8 Hours (United States of America)Schedule:
Monday Friday 8hour shifts 9 AM5 PM
Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of PreEmployment Screening Requirements
If you receive a job offer please note all offers are contingent upon passing a preemployment screening which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/MF/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law. If you require accommodation to complete the application testing or interview process please notify Human Resources.
Required Experience:
Manager
Employment Type
Full-Time
