Administrative Assistant

Company Perks & Benefits

Pay range $19.00 per hour
$500 signon bonus upon successful completion of 60 days of employment
$500 retention bonus paid at 6month and 12month marks of employment
Up to 128 hours of Paid Time Off Annually to start 13 days)
9 Paid Holidays
Medical Dental and Vision Benefits
401(k) with Employer match

Job Description

This position is responsible for facilitating the accurate and efficient distribution of beverage orders to customers who pick up products directly from the warehouse. This also includes various clerical and administrative tasks to aid in supporting the daytoday activities of this location. This role requires excellent customer service skills attention to detail and a strong sense of organization to ensure all customer orders are processed and ready for pickup. The ideal candidate is a team player who can work in a fastpaced environment and handle multiple tasks with accuracy.

Essential Duties & Responsibilities include but are not limited to:

• Customer Interaction: Greet customers at the willcall counter in a friendly and professional manner. Answer telephone calls from customers shippers sales reps and managers and direct them to the appropriate party.
• Order Processing: Take both internal and external sales orders accurately enter them into the order processing system and verify details. Process invoices bills of landing and other documents related to customer orders and inventory transfers.
• Order Fulfillment: Organize and prepare customer orders for pickup. Verify that all items match the order details including product type quantity and quality.
• Customer Issue Resolution: Assist in resolving any customerrelated issues both internal and external to ensure customer satisfaction.
• Clerical Support: Perform daytoday administrative tasks including filing scheduling mail distribution and basic reporting functions.
• Documentation: Maintain accurate records of transactions including invoices receipts and legally required documents.

Job Requirements

• High School Diploma or General Education Degree (GED) preferred; related experience or training in customer service is a plus.
• Previous experience in a warehouse or customer service environment preferred. Beverage distribution support experience is a plus.
• Proficiency in Microsoft Office (Word Excel Outlook) and familiarity with order processing systems and inventory software.
• Excellent communication skills both written and verbal.
• Must be detailoriented with strong organizational skills and problemsolving abilities.
• Ability to handle and prioritize multiple tasks in a fastpaced environment.
• High level of interpersonal skills to handle sensitive and confidential situations with tact and diplomacy.

Physical Demands

• Regularly required to sit stand walk and use hands and fingers to operate a keyboard mouse and telephone.
• Frequently required to reach with hands and arms.
• Occasionally required to lift and/or move up to 20 lbs.
• Must follow safety procedures when handling products equipment or operating in warehouse environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• While performing the duties of this job the employee is regularly required to sit stand walk and uses hands and fingers to operate a keyboard mouse telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

• This job will be performed at Boise ID

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other jobrelated duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

The Odom Corporation offers competitive wages medical and dental benefits 401k plan and much more! Background/Drug Screen. EOE.