Claims Consultant
Claims Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a dedicated Claims Consultant to join our dynamic team. In this role you will manage insurance claims efficiently ensuring timely payments to policyholders and compliance with insurer requirements. Youll assess the validity of claims identify potential fraud and coordinate necessary services after accidents or incidents..
Key Responsibilities:
Advise on claims processes.
Process new claim notifications and collect necessary documents.
Analyse and guide policyholders through claims.
Contact CLC/Origin Assist for assistance arrangements.
Monitor claim registration.
Build relationships with brokers advisors staff and clients.
Ensure fair customer treatment and escalate complaints.
Refer complex claims to the Claims Manager.
Discuss claim problems with Claims Managers.
Manage binder claims per insurer mandates and follow up in the Diary system.
Ensure all claim documents are accurate complete signed and compliant with legal and industry guidelines.
Requirements
Minimum Qualifications/Certifications:Matric (Grade 12
Minimum Experience:12 years experience
Working Conditions:Hybrid modelwork from the office once per week
Qualifications & Skills:
Strong analytical and communication skills.
Ability to handle complaints professionally.
Knowledge of insurance policies and regulations.
Required Experience:
Contract
Employment Type
Full-Time
