drjobs Student Advisor - San Diego 278239

Student Advisor - San Diego 278239

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1 Vacancy
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Job Location drjobs

San Diego, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Alliant International University is a professional practice University committed to excellence in four areas:Education for Professional Practice Scholarship Multicultural and International Competence and Community University provides students with the highest quality of education through excellence and innovation in academic scholarship applied training and research and community service particularly to underserved its Mission the Universitys goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social competencies of the Universitys training programs include cultural diversity which is infused in courses and field placements and is manifest in the diversity of its students faculty.

Our Mission:
Alliant International University prepares students for professional careers of service and leadership and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

Our Vision:
An inclusive world empowered by Alliant alumni.

Under the general direction of the Campus Director the Student Advisor (SA) will work to ensure the academic student success of Alliants student population enrolled in Alliant degree or certificate programs. The SA performs a variety of academic advising and student service functions including student outreach course registration degree audits tuition payments and financial aid assistance.

The incumbent must be able to organize and plan work and be capable of handling multiple assignments prioritizing them in a constantly changing work environment. This position requires multitasking abilities exceptional interpersonal/crosscultural communication skills the ability to complete tasks with accuracy and meet deadlines and take the initiative and demonstrate the ability to effectively problemsolve.

The SA will be responsible for monitoring the progression of students from admission to commencement. They will ensure open lines of communication with campus departments to proactively resolve student issues and provide exceptional customer service. The SA handles sensitive information necessitating considerable use of tact discretion and judgment; and must exhibit a high level of professionalism.

Starting Salary: Nonexempt position at$27.17 an hour $53000 annualized) based on experience.

Benefits Plans Include:Medical/Prescription Dental Vision Health Care & Dependent Care Flexible Spending Accounts Voluntary Life and AD&D Voluntary Benefit Plans: Accident Critical Illness or Hospital Indemnity Insurance Legal Plan Transportation Spending Account Employee Tuition Waiver.

Minimum Qualifications:

Education: Bachelors degree from an accredited fouryear college or university. Masters degree in College Student Personnel services preferred.

Experience: Two 2 years of professional experience in a postsecondary institution preferred.

Certifications Licenses etc.: None.

Skills:

Proficient computer skills in particular with Microsoft Office Suite Campus Nexxus Student Salesforce or other CRM software.

Excellent customerservice skills including sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background.

Ability to work effectively as a team player; highly motivated focused and results oriented.

Excellent oral and written communication skills.

Ability to exercise discretion and tact in all interpersonal contacts and to maintain confidentiality at all times.

Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions.

Ability to be optimistic positive and supportive in all interactions with others.

High level of accuracy and attention to detail Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to track academic progression through Campus Nexxus or equivalent databases.

Uses independent judgement to monitor students academic success through ongoing outreach advising meetings and data analysis.

Assists with registration degree audits transfer evaluation advancement to candidacy etc.

Reviews academic progress of assigned students and works to develop individualized success plans.

Assists students with tuition payments financial aid resources etc. Support includes proactive outreach and communication with students including monitoring the nonfinancially cleared (NFC) list and attendance.

Supports New Student Orientation and Commencement.

Maintains student records to ensure accuracy and timeliness of data.

Provide an exceptional student experience to all students throughout the student life cycle.

Perform other related tasks duties and responsibilities as required assigned or directed.

Direct Reports: None.

Indirect Reports: None.

Contact Responsibility:

Internal: Interacts with supervisor to receive direction and instructions and/or review of work results. This position partners with campus departments including Admissions Academic programs Disability Services Military/Veterans Career Services International Students etc. to ensure seamless student support and Department goals.

External: Interacts with both current and prospective students. May interact with community leaders.

Primary Work Location Hours & Travel Requirements:

Office Location: Oncampus three 3 days per week and two 2 days remote to be determined by supervisor.

Work Hours:Standard office hours. This is a 37.5work week and you may be required to work occasional evening or weekend hours.

Travel: Rarely. Potentially may need to travel to other campuses for training or Employee Engagement events.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Work environment is in a standard office setting. Frequently exposed to low to moderate noise various odors temperature changes and equipment with moving parts including but not limited to computers phones printers and other standard office equipment.

Physical Requirements:

Ability to execute those physical activities required to perform the essential functions including but not limited to regular sitting and being mobile; continual communicating both in person and on the telephone; regular keyboarding; regular reading of both print and digital material; and all other activities required to perform essential functions.

Compliance:

  • Responsible to perform all work in a manner that complies with the organization policies applicable regulations applicable standards of professional performance or other recognized laws or requirements as these policies regulations standards laws or requirements relate to the position.
  • Responsible to participate and support in the organizational compliance activities and to take appropriate action in reporting issues related to compliance.
  • Responsible to perform all duties and responsibilities in a manner that complies with the Alliant International University Mission Values and Pillars if applicable.

Background Check Requirements:
Employment is contingent upon successful completion of a background check (including criminal prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:
AntiDiscrimination Policy: Alliant International University prohibits unlawful discrimination harassment or retaliation in its educational programs services and activities and in employment practices including but not limited to internal promotions training opportunities for advancement terminations relationships with outside vendors use of contractors and consultants and in its admission or access thereto on the basis of race ethnicity national origin or descent color creed religion sex age marital status disability (including physical disease psychiatric or psychological disability) medical condition pregnancy veteran status sexual orientation gender identification or expression hair style or texture associated with race or any other characteristics protected by applicable law.

Alliant International University is an Equal Opportunity Employer committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women people of color people with disabilities and people from other underrepresented groups are encouraged to apply as we actively seek to increase diversity at all levels. The University will conduct its programs services and activities consistent with applicable federal state and local laws regulations and orders.
Applicants must currently be authorized to work in the United States on a fulltime basis. Offers of employment are contingent upon the presentation of documents that demonstrate a persons identity and authorization to work in the United States which are consistent with the provisions of the Immigration Reform and Control Act.

Applicants with disabilities and applicants who require assistance completing an application may contact Human Resources ator.

The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants.This notice is about the collection and use of your personal encourage you to read this notice carefully.

Governing legislation: Titles VI and VII of the Civil Rights Act of 1964 the Civil Rights Act of 1991 Title IX of the Education Amendments Act of 1972 Section 504 of the Rehabilitation Act of 1973 the Americans with Disabilities Act of 1990 the Age Discrimination Act of 1975 the regulations implementing these statutes and applicable federal and California law.

Alliant International University is a smoke and tobacco free environment.

Company:Alliant International University Inc.

Country:United States of America

State/Region:California

City: San Diego

Postal Code:92131

Job ID:278239


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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