Senior Brand Manager - Canada Remote
Senior Brand Manager - Canada Remote
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Job Description
Home Pick is fullservice Amazon brand agency helping companies thrive on (US). Our approach is handson datadriven and focused on longterm collaborative partnerships. We handle everything from strategy and brand protection to inventory and growth becoming an extension of our clients teams.
Serve as the strategic lead for large highvalue client accounts.
Act as the primary point of contact and trusted advisor for clients.
Lead biweekly client calls to review performance strategy and next steps.
Understand client goals brand positioning and challenges translating them into actionable roadmaps.
Identify upsell crosssell and growth opportunities within existing accounts.
Proactively manage timelines communications and expectations across all projects.
Build longterm trustbased relationships that drive retention and satisfaction.
Client Delivery
Conduct weekly sales and performance reviews to identify trends issues and opportunities.
Ensure operational alignment by collaborating with internal teams (Operations Shipping Brand Protection Advertising and others) and holding them accountable to high service standards.
Act as the internal voice of the client advocating for their goals and resolving challenges proactively.
Escalate complex issues to leadership with clear context and solutions.
Ensure consistent highquality service that reflects our commitment to excellence.
Team Leadership & Mentorship
Provide training coaching and support to junior Client Relationship Managers and Brand Managers.
Play a key role in onboarding new team members and strengthening internal processes.
Share best practices strategic insight and feedback to help elevate the entire client services team
Requirements
5 years of experience in account management client services or brand management.
Proven success in managing client relationships and growing accounts.
Strong understanding of the Amazon ecosystem including FBA Buy Box content optimization ads etc. 5 years preferred)
Excellent communication organizational and interpersonal skills.
Analytical thinker who can turn data into insight and action.
Proactive problem solver with a clientfirst mindset.
Comfortable juggling multiple accounts and projects in a fastpaced environment.
Benefits
Why Join Us
Highgrowth agency working with emerging and established consumer brands.
Fully remote team with a collaborative and entrepreneurial culture.
Work alongside a driven team that values ownership creativity and transparency.
Opportunity to make a direct impact on client success and business outcomes.
5+ years of experience in account management, client services, or brand management. Proven success in managing client relationships and growing accounts. Strong understanding of the Amazon ecosystem, including FBA, Buy Box, content optimization, ads, etc. 5 years preferred) Excellent communication, organizational, and interpersonal skills. Analytical thinker who can turn data into insight and action. Proactive problem solver with a client-first mindset. Comfortable juggling multiple accounts and projects in a fast-paced environment.
Employment Type
Full Time
