Senior Director Infrastructure

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Pay Range: $245300.00 $441500.00

Job Description

The Director of Infrastructure will lead daytoday operations and longterm strategy across WGUs infrastructure platforms including cloud environments physical data centers networking Microsoft technologies desktop engineering and core collaboration tools. Reporting directly to the VP of Infrastructure this senior leader will oversee critical systems support hybridcloud innovation and ensure reliability scalability and resilience across all infrastructure services.

This role requires a seasoned technical leader with deep experience in enterprise environments a strong operational mindset and a track record of building and leading highperforming teams. The ideal candidate has led infrastructure modernization efforts supported highuptime environments and is comfortable navigating a blend of legacy and emerging technologies.

Key Responsibilities

Strategic & Operational Leadership

• Oversee infrastructure operations across cloud (AWS Azure Oracle Cloud) data centers networking and enterprise collaboration platforms.

• Lead futurestate planning and drive infrastructure transformation in alignment with WGUs technology strategy.

• Own disaster recovery planning and for both cloud and onprem environments.

• Collaborate across engineering architecture and security to ensure seamless secure and scalable infrastructure delivery.

• Identify and implement continuous improvement opportunities in performance reliability and costefficiency.

Team & People Leadership

• Lead and mentor infrastructure leaders engineers and specialists across multiple locations.

• Support succession planning and organizational growth through hiring coaching and development of technical talent.

• Foster a highperforming inclusive team culture aligned with WGUs values and leadership principles.

Technology Ownership

• Drive the design delivery and support of enterprise technologies including virtualized environments authentication systems collaboration tools and database platforms.

• Manage infrastructure across both physical data centers and public cloud environments.

• Oversee deployment and operations of critical systems such as Active Directory Banner SIS Exadata and Microsoft enterprise tools.

Financial & Vendor Management

• Partner with the VP of Infrastructure and Finance teams to support infrastructure budgeting forecasting and procurement planning.

• Lead vendor relationship management ensuring value performance and alignment with strategic objectives.

• Contribute to business cases and decisionmaking around infrastructure investments and cost optimization.

Required Qualifications

• 10 years of experience in infrastructure leadership roles.

• 7 years of experience managing technical teams including at the Director level or higher.

• Deep expertise in enterprise infrastructure operations including data center networking and cloud environments.

• Experience leading hybrid infrastructure environments (onprem public cloud).

• Strong technical background in Microsoft technologies largescale database systems and virtualization platforms.

• Proven ability to drive crossfunctional initiatives and influence at the executive level.

Preferred Qualifications

• Experience supporting hightransaction missioncritical systems (e.g. finance ecommerce retail etc).

• Background in disaster recovery planning cloud migrations and/or futureofwork initiatives.

• Familiarity with ITIL service management practices and vendor governance.

Why This Role

• Opportunity to lead a complex enterprisescale infrastructure environment at a missiondriven online university.

• Shape the future of infrastructure delivery through hybridcloud innovation and digital transformation.

• Work alongside executive peers and influence major strategic technology decisions.

• Nationally competitive compensation package and relocation support to Salt Lake City (relocation within 36 months preferred).

• Role offers career progression and succession potential within the infrastructure and executive leadership track.

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Position & Application Details

FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.