Communications Manager Knight Cancer Institute

The communications manager participates in a crossfunctional multidisciplinary StrategicCommunications Brand Strategy and Marketing OHSU Foundation Strategic Communications role is focused on promoting OHSU/Knight Cancer Institute/Complex Care milestones andachievements via earned and owned communications channels resulting in internal/external keyaudience engagement support/advocacy and use of services as well as issues management/emergency preparedness/crisis communications support as needed.

The communications manager is responsible for developing and executing internal/external strategiccommunications plans including earned media internal and executive communications that directlyalign with OHSU/Knight Cancer Institute/Complex Care strategic objectives. This role works to effectively and positively shape public perception and internal/external engagement by conveyinginformation to key audiences that fosters understanding of the value OHSU/Knight CancerInstitute/Complex Care bring to the people of Oregon and beyond through its patient care education

and research missions.

This professional identifies news and humaninterest stories that illustrate OHSU/Knight Cancer Institute/Complex Care values and accomplishments and ensures this information is broadlyconveyed across multiple communications channels to key audiences including news media thepublic OHSU faculty and staff patients donors peer institutions and elected officials.

Executive and Internal communications

• Uses current best practices in developing and using effective channels of communication including emerging technologiesinclusive of written graphic audio or video materials distributedthrough a wide variety of physical and digital channels.
• Develops effective message strategy to convey complex topics to a diverse and highly matrixed team.
• Serves as communications counsel to OHSU/Knight Cancer Institute/Complex Care teams to enhance successful goalalignedcommunication.
• Tracks trends and best practices and applies these in innovative ways to accomplish strategic communications goals.
• Ensures strategic priorities are conveyed with consistency and efficiency.
• Responsible for crafting and distributing internal and external communications in support of strategic priorities.
• Coordinates with Strategic Communications/Brand Strategy and Marketing/OHSU Foundation to optimize communication timing andmessage alignment.

Media relations

• Identifies priorities and opportunities that could be advanced by media relations strategies and tactics in collaboration with OHSUStrategic Communications.
• Develops earned media plans that benefit OHSU/Knight Cancer Institute/Complex Care.
• Regularly engage with members of the media to field requests pitch relevant stories. Facilitate virtual and inperson interviews with media and experts from OHSU.
• Provide media training to experts across OHSU in preparation for media interviews and other public speaking opportunities.
• Supports earned media activities including the creation of stories/announcements for the OHSU News website backgrounders program/research descriptors video interviews and other materials.
• Identifies public relations implications of proposed strategic activities as well as emerging issues and shares these with Strategic Communications/Knight Cancer Institute leadership.
• Required to assist with internal and external communication planning and for crisis and emergency preparedness activities as part of Strategic Communications Media Relations team.
• Is a member of the 24/7 oncall communicators group supporting OHSUs emergency and offhours communications needs as regularly scheduled.

Operations and Team Management

• Develops manages and motivates communications team to maximize OHSU/Knight Cancer Institute/Complex Care priorities and fosterspersonal performance growth.
• Demonstrates recognition of the value of individual and cultural differences to team effectiveness; creates a work environment wherediverse viewpoints and abilities are valued and that emphasizesteamwork accountability and professionalism.
• Develops metrics to effectively measure team success with mechanisms for adapting strategies in response to results.
• Works with internal and external partners and leaders to set and accomplish priorities to meet OHSU/Knight Cancer
• Institute/Complex Care goals.

• Bachelors degree in a related field. (i.e. Communication Journalism English) OR
• Equivalent combination of education and experience.
• A minimum of six years of experience in communications.
• At least 1 year supervising employees or demonstrated experience in leading a continuous project or program for at least 2 years.

Job Related KnowledgeSkills and Abilities(Competencies):

• Exceptional written and verbal communication skills and ability to work in multiple formats including video
• Experience as a writer/editor in fastpaced complex settings
• Strong familiarity with online community management for internal communication and a strong understanding of multiple communications vehicles and how they work together for communications and reputation building
• Analytical skills including an ability to selfdirect information gathering and identify key issues that should be addressed with communication
• Specific knowledge of how to effectively and coordinate external communication with social media and media relations strategy
• Experience developing comprehensive communication plans
• Flexibility to adjust to change quickly to learn on the fly and to write in a variety of formats
• An ability to think visually and assist with planning and producing video and graphics to communicate effectively
• Excellent team player who is also capable of selfdirection and is comfortable working with others and achieving results by collaborating with many different departments and individuals
• Ability to work within and navigate a complex organizational structure in which its essential to form working groups with members of other departments to achieve complex projects and leverage available resources.
• Excellent project management and program development skills with the ability to manage a constant stream of requests requiring multitasking and prioritization.
• Superb ability to work independently and manage projects.
• Extremely comfortable in making public presentations to groups and in developing effective relationships with wide range of clients.
• Strong organization skills including content management.

• Masters degree in a related field (e.g. Communication Journalism English)
• Demonstrated experience in media relations Demonstrated experience in a university or academic medical center

Hybrid position with oncampus meetings and responsibilities as assigned. Position will be primarily telework.

Most workstations are shared. Heavy use of a computer and phone.

Work schedule and location are generally within regular business hours though the role will berequired to staff special events or respond to urgent needs outside of regular business hours.

Travel may be required. Virtual meetings will be a regular occurrence.