Consumer Marketing Specialist
Consumer Marketing Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Consumer Marketing Specialist Whitening Category
Ultradent is seeking an ECommerce Marketing Specialist to join its fastpaced Oral Care and Teeth Whitening Consumer Business Unit . You will work closely with the Consumer Brand and Marketing Manager various advertising agencies to maintain the daytoday oversight of directtoconsumer sales channel (Shopify TikTok Shop etc.. In addition to daily oversight you will coordinate various digital tactics including (but not limited to) email marketing social media community management influencer & creator campaigns public relations.
You will also assist as needed with brand and product development and liaisoning customer concerns and questions with the customer service team . If youre looking for exposure to various facets of digital marketing product development cultivating positive relationships and fostering customer loyalty this position is for you.
What Your Impact Will Be (General Responsibilities)
- Oversight of DTC sales channel (e.g. opalescence TikTok Shop etc.. This includes (but is not limited to) incorporating nonprogramming site updates accessing reports managing customer relationships and liaisoning with the customer service team shipping partners (internal & external) and advertising agency to address any customer and digital storefrontrelated tasks.
- Actively monitoring and addressing questions from customers and potential customers. Instances include (but are not limited to) opalescence reviews contact us form social media email and SMS.
- Fostering connections responding to consumers promptly and encouraging collaborations on social media.
- Working with the Consumer Brand & Marketing Manager to develop and coordinate various marketing activities .
- Coordinating content approvals of consumer marketing assets with regulatory quality clinical and other team members.
- Coordinating with our authorized Amazon partners to gather marketing assets SDS regulatory quality clinical and other necessary documentation to support our Amazon business as the Consumer Brand & Marketing Manager with analyzing developing and reviewing marketing reports.
- Conducting QA testing of the DTC storefronts and various marketing assets.
- Establish strong working relationships with all internal and external partners.
- Assisting with professional product development needs including conducting competitive analysis coordinating packaging development and ensuring proper SKU setup in Ultradents system as needed.
What We Are Looking For In You (Qualifications)
- Bachelors degree in marketing communications journalism advertising or a relevant field is preferred.
- Minimum of 2 years of experience in product development community management social media events or consumer marketing is ideal.
- Strong communication writing organizational interpersonal and project management skills.
- Proficiency in problemsolving.
- Exceptional entrepreneurial spirit and consumerfirst attitude of responsiveness.
- Desire to learn from new trends and best practices in ecommerce marketing.
- Quick decisionmaking effective monitoring & good judgment skills.
- Working knowledge of MS Office products including Outlook Excel Word and PowerPoint.
- Prior knowledge of Shopify Klaviyo Bazaar Voice and Google Analytics is a plus.
- Prior experience with community management and moderation within Instagram TikTok Facebook and YouTube is a plus.
- Prior familiarity with ecommerce sales such as Amazon walmart target and TikTok shop is a plus.
Ultradent is an Equal Opportunity and Affirmative Action Employer. We are a global culture where differences are sought after welcomed and embraced. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
VEVRAA Federal Contractor: For more information please contact us at .
PWDNET
Required Experience:
Unclear Seniority
Employment Type
Full-Time
