Collections Advisor - Level 2 Apprenticeship
Collections Advisor - Level 2 Apprenticeship
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Job Description
Summary
At Lowell were committed to driving onwards as a company as a team and as individuals together. Because we know that together we go further.Job Description
Join us on our Level 2 Credit Control Apprenticeship programme and youll see what we mean. Thats because youll earn a full time salary in a permanent role as a Customer Solutions Associate in our call centre while also working towards your apprenticeship qualification.
And it doesnt matter whether youre leaving college or university changing career or youre returning to work after a break. Whatever your background together we can take your career further.
Our mission
Our mission is to make credit work better for all. Based in Yorkshire with offices across Europe were a leading credit management company. We buy lots of different kinds of debts and give our customers the tools to pay them off in practical and affordable ways. We understand that every persons situation is different. And every year we help thousands of people take control of their debts.
Your mission
Youll spend much of your time working as a Customer Solutions Associate. Here youll help our customers navigate their money journeys and bring them back to financial health. As the real first point of contact for customers youll meet your KPIs by answering inbound calls and making outbound calls. Its all about being the voice that guides our customers to the right outcome.
Youll also spend time learning growing and developing on our 1215 month Level 2 Credit Controller & Collections Apprenticeship Standard scheme. This is delivered by Credit Services Association the industry experts. And with our full support youll not only earn a fantastic qualification youll discover all kinds of new ways that you can progress with us.
To join us youll need
- Great listening and communication skills
- To be a people person and have an empathetic ear
- Lots of resilience and an ability to work towards targets
- The right to reside in the UK and youll also need to have been a resident of the UK/EEA for 3 consecutive years prior to the start of your apprenticeship.
- To be eligible to work in England as youll spend more than 50 of your annual working hours here (even with remote working)
- To not be in government funded education (eg school university or on another apprenticeship) at the point of joining our scheme
- To be over the age of 18 at the point of joining us
- To be able to commute to our Thorpe Park Leeds Head Office
A mission that gives back
Youll also have lots of opportunities to make an impact on your personal development. We have a big focus on helping our colleagues develop their careers and grow with us together. So whatever your culture gender identity religion ethnicity age neurodiversity or disability status if youre ready to help us make credit work better for all we think youll fit right in.
Our people are our strength so we build strong teams thriving with diverse voices and offer benefits that can keep our people strong. That includes:
- A permanent job from day one
- A starting salary of 24140
- Our Work Dosh financial wellbeing programme
- Mental Wellbeing Support & Learning
- Community Volunteering Opportunities 1 day per year)
- 3 flexible benefits pick additional benefits like extra holiday or dental cover or take it as cash each month
- 28 days holiday plus public holidays with option to purchase up to an additional 5 days
- Life assurance
- A fantastic culture with more little perks along the way including selfdevelopment opportunities recognition awards and onsite gym facilities.
Ready to join us on our mission
Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us and help us go on to make a difference together.
Together we go further and it starts with you. So if youre interested in adding your voice to our fantastic team of people take the first step and apply today
#LIHybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
