Client Success Manager
Client Success Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you a strategic thinker with a passion for building strong impactful client relationships Our client is looking for aClient Success ManagerinCape Townto oversee and grow a portfolio of highvalue enterprise clients driving innovation and delivering measurable results. In this role youll act as a trusted advisor managing relationships with key stakeholders while collaborating with internal teams to ensure longterm success and maximize client value.
Your keyjobresponsibilities as theClient Success ManagerinCape Townwill include:
- Develop tailored success plans for each client driving product adoption upselling and crossselling opportunities.
- Build strong connections with decisionmakers and operational teams becoming a trusted partner at all levels.
- Leverage data and trends to provide actionable recommendations and measurable results.
- Guide clients through challenges showcasing deep knowledge of our solutions to deliver maximum value.
- Work with teams across sales product and support to ensure seamless client experiences.
- Drive account growth by analyzing performance and exceeding strategic and financial targets.
Requirements
Requirements for thisClient Success Manager jobinCape Town:
- 5 years in a clientfacing role (Customer Success Account Management or Relationship Management) ideally in SaaS or B2B.
- Exceptional analytical communication and relationshipbuilding skills.
- A proactive problemsolving mindset with the ability to thrive in fastpaced environments.
- Willingness to travel up to 30.
- Background in analytics or payments with knowledge of ecommerce and payment technologies.
- Previous experience in the payments industry either locally in South Africa or internationally.
- Deep knowledge of ecommerce and payment technologies coupled with a finger on the pulse of market trends.
This is your chance to shape client partnerships solve complex challenges and drive business growth in a dynamic fastevolving environment. If youre ready to make an impact wed love to hear from you! If you do not receive any feedback within 7 days of your application please be advised that you were not successful in making the shortlist.
Required Experience:
Manager
Employment Type
Full-Time
