Referral Coordinator
Referral Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
JOB TITLE: Referral Coordinator
About Us: At Kansas Spine & Specialty Hospital were passionate about helping people live better painfree lives. As a regional leader in the diagnosis and treatment of spine neck and joint disorders we take a collaborative approach to care. Our expert team of surgeons pain specialists internal medicine physicians anesthesiologists and nurses work together to deliver exceptional patientcentered care.
GENERAL SUMMARY OF DUTIES:
As a Referral Coordinator youll play a key role in ensuring patients receive timely care beyond our clinic walls. Your responsibilities will include:
- Completes referral arrangements utilizing appropriate forms and maintains appropriate logs or paperwork for tracking referrals outside the clinic.
- Explains test or appointment preparation to patients for outside appointments.
- Obtains insurance preauthorizations or referral confirmation as needed.
- Communicates with Providers regarding patients referred for ancillary tests/appointments with outside providers regarding scheduling issues results followup and other necessary issues.
- Establishes professional relationships with outside providers labs and medical facilities where patients are referred. Keeps professional communication ongoing to ensure quality patient care timely referrals and smooth referral operations.
- Returns or receives patient phone calls during office hours or meets with patients in the office to coordinate referrals and appointments.
- Coordinates information necessary to those involved in the patient care process.
- Assists with the flow of patient charts from nurses station medical records and provider areas.
- Communicates with front desk staff and supervisor regarding patient flow and services.
- Retrieves tests and/or consultation results from outside sources.
Nonessential Functions:
- Performs other duties as assigned.
- Actively supports and upholds the mission and core values of the Hospital.
- Remains knowledgeable of and follows the policies of the Hospital.
- Maintains patient and hospital confidentiality at all times.
- Keeps Managers apprised of daytoday situations.
Experience Required:
- High School diplomaor equivalent required.
- One year of experience in a referrals position required.
- Proficient in basic computer applications and office procedures; working knowledge of medical terminology; excellent communication and organizational skills
Required Experience:
IC
Employment Type
Full-Time
