Casualty Claims Handler
Casualty Claims Handler
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Job Description
Job Description
Job title: Casualty Claims Handler
Salary: 34000
Location: Glasgow
PURPOSE OF ROLE
We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims negotiating settlements and providing exceptional customer service.
RESPONSIBILITIES
- Accurately assess a range of simple and complex claims and evaluate liability and quantum up to 25000
- Identify and handle customer complaints effectively
- Negotiate settlement of claims and ensure high levels of customer care
- Engage with internal partners and clients to ensure fair and robust investigation of claim cases
- Participate in audits when required
QUALIFICATIONS
- Previous claim handling experience
- Experience in the financial services or insurance sector preferred
- Experience dealing with Casualty Claims is advantageous
- Proficiency in Microsoft Office applications
EXPERIENCE
- Proven work experience in a customerfacing environment
- Experience working in a commercial insurance claims environment is advantageous
SKILLS
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to acquire new IT skills
DAYTODAY
- Handling a portfolio of up to 350 casualty claims
- Dealing with policyholders and brokers
- Attending review meetings
- Providing a professional claims service at all times
If you have the relevant experience or know someone that does please contact us now on 07or email us at
Employment Type
Full-Time
