Accounts Receivable Collections Analyst
Accounts Receivable Collections Analyst
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Job Description
What you will be doing:
This position is primarily responsible for collection efforts. This entails direct interaction with our customers Accounts Payable departments operational personnel and Premier management to ensure payments are received in accordance with terms as defined in executed agreements/contracts. The successful candidate will take ownership in managing a portfolio of diversified customers within the accounts receivable department. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maintain accuracy. This individual must be able to work in a fastpaced environment where the ability to prioritize is key and teamwork is necessary. This individual must embrace change and be willing to work as a key agent continually improving the collections process. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner.
This position is responsible for:
Contact customer operational and AP personnel to drive collection of invoices within terms as defined in executed agreement/contract by proactively contacting customers concerning collections of past due receivables and determine reasons for nonpayment.
Ensures timely and accurate responses to customer inquiries questions documentation issues billing errors payment application errors disputes etc.
Create/Monitor Accounts Receivable Aging reports for problem accounts.
Update collection notes in the system and/or file.
Monitor assign and respond to internal and external customer inquiries through the AR/Finance email box. Pull invoice copies and distribute as requested.
Process and submit customer statements on a monthly basis.
Provide phone support by handling Incoming/Outgoing calls to and/or from customers on a variety of items.
Monitor monthly A/R analysis reports with continuous and proactive focus on DSO invoice aging and nonpayment trends by using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
Back up for submitting/Uploading invoices to customer payment portals/websites as required
Monitor vendor portals for invoice status
Facilitate the coordination between Billing Financial Analysts Shared Services Specialist and customer personnel regarding applications of credits and unapplied cash receipts.
Facilitate periodic meetings with internal management to drive collections.
Key Responsibilities
Responsibility #1 60
Provide all backup required by clients for invoices
Review and interpret contracts to ensure invoices are in accordance with defined terms
Review credit requests and obtain needed approvals
Research explain and resolve inquiries
Responsibility #2 20
Disseminate (via mail or email) all invoices and maintain appropriate filing system to retrieve documentation
Assist with external client invoicing requests/questions
Responsibility #3 15
Process Activity Requests and changes
Receive changes in address or other related changes from customers and ensure data is entered
Responsibility #4 5
Prepare account reconciliations
Reconcile from the AR system to the general ledger
Research and resolve reconciliation issues
Required Qualifications
Work Experience:
Years of Applicable Experience 2 or more yearsEducation:
High School Diploma or GED (Required)Preferred Qualifications
Skills:
Billing
Researching
Customer Relations
Excel Pivot tables and VLOOKUP
Experience:
Accounting /reconciliation experience
Workday experience
Collections
Education:
Associates or Technical Degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Daytoday contact with others (coworkers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Qualified full and part time regular employees also receive access to the following benefits:
Health dental vision life and disability insurance
401k retirement program
Paid time off
Participation in Premiers employee incentive plans
Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlottes Healthiest Employers list forand 2023 and 21st Healthiest Employer in America 2023
Named one of the Worlds Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant Healthcare Management 2024
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to onsite and online exercise classes
Premier is looking for smart agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age race color religion national origin ancestry citizenship status sex sexual orientation gender identity gender expression marital status familial status pregnancy status genetic information status as a victim of domestic violence covered military or protected veteran status (e.g. status as a Vietnam Era veteran disabled veteran special disabled veteran Armed Forces Serviced Medal veteran recently separated veteran or other protected veteran) disability or any other applicable federal state or local protected class trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. In addition as a federal contractor Premier complies with government regulations including affirmative action responsibilities where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process please reply toor contact Premier Recruiting at 704.816.5200.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premiers.
Required Experience:
IC
Employment Type
Full-Time
