Cloud Platform Administrator Hybrid
Nice to meet you!
Were a leader in data and AI. Through our software and services we inspire customers around the world to transform data into intelligence and questions into answers.
Were also a debtfree multibilliondollar organization on our path to youre looking for a dynamic fulfilling career coupled with flexibility and worldclass employee experience youll find it here.
About the job
The CISis looking for a Cloud Platform Administrator to Installs configures maintains supports and services customer SAS cloud systems & environments hosted by SAS or deployed on the customers premises.
You will be coming into a new and biggest growth area in SAS global. You will and have the chance to help to shape how we work in region while working for a variety of customers daytoday.
As a Sr Cloud Platform Admnistrator you will:
- Deliver excellent customer service using a customer first and continuous improvement mindset.
- Provide handson administration maintenance and installation of SAS Enterprise software and solutions.
- Provide support for global PSD/Partner delivered batch jobs and automations.
- Manage daytoday work through SAS Cloud ticketing systems using CIS best practices for ticket update quality and frequency.
- Use IT Service Management best practices for change incident and problem management to meet and support Service Level Agreement requirements SAS Cloud customers.
- Create and maintain service documentation including runbooks knowledge base articles and wiki content.
- Configure manage monitor and debug midtier software.
- Manage monitor and maintain containerbased applications deployed in cloud container services.
- Develop tools and software to manage SAS and thirdparty software.
- Diagnose document report and resolve system problems.
- Work directly with external customers and interface with other support teams and vendors.
- On rota
Additional Responsibilities
- Provides total support for a software systems.
- Analyzes the data processing needs of users and operation personnel; proposes designs and implements hardware and software changes or programs to satisfy those needs
Required Qualifications
- Two years of experience in end user and system administrator consulting or providing other firstlevel consulting required
- As part of our team you will work with modern cloudnative technologies including Kubernetes and cloud platforms to design maintain and scale distributed systems. A solid understanding of Kubernetes concepts cloud environments (such as Azure AWS or GCP) and operating systems (Linux/Unix) is essential for this role. Were looking for someone whos not only comfortable working with these technologies but also eager to optimize and automate infrastructure processes
- Bachelors degree in Computer Science Mathematics Statistics or related quantitative field.
- Equivalent combination of education training and experience may be considered in place of the above qualifications.
- Youre curious passionate authentic and accountable. These are ourvalues and influence everything we do.
Preferred Qualifications
- Knowledge of programming languages operating systems utilities services and editors for assigned area
- Career level of technical knowledge of the internal workings diagnostic tools and features of systems
- Aptitude for visualization of solutions for problems
- based on available documentation or runbooks
- Ability to script or write software programs that acknowledge the peculiarities of the underlying machine architecture
- Excellent written and oral communication skills
- Ability to work well with others and to problemsolve
- Ability to independently learn how to use new facilities quickly from supplied documentation
- Understands the interdependencies between multiple systems and software within a computing infrastructure
- Understanding of system architectures and infrastructures
Diverse and Inclusive
At SAS its not about fitting into our culture its about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership all the way up to the top; and its essential to who we are. To put it plainly: you are welcome here.
Additional Information:
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race color religion gender sexual orientation gender identity age national origin disability status protected veteran status or any other characteristic protected by law.
Job level will be determined based on the applicants education skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified sas email addresses and never asks for sensitive personal information or money. If you have any doubts about the authenticity of any type of communication from or on behalf of SAS please contact
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