Exhibit Services Manager

Are you an event professional who thrives on logistics customer service and creating unforgettable experiences If so buckle upthis opportunity might be the perfect next step in your career.

NADA is seeking a dynamic detailoriented Exhibit Services Manager to help drive the success of our flagship events: the NADA Show and the ATD Showtwo of the most influential gatherings in the automotive/trucking industry. In this role youll be at the center of the action managing key operations exhibitor communications and event production elements that shape the experience for thousands of industry professionals.

This fulltime position offers a collaborative and dynamic work environment with a competitive salary comprehensive benefits and a healthy work culture. Duties require some travel comprising 10 of the role at times.

The Key Responsibilities:

As the Exhibit Services Manager youll be the goto expert for exhibitors and sponsorsdelivering exceptional service and helping execute seamless show operations. Your responsibilities will include:

• Serve as the primary contact for exhibitor inquiries providing prompt and helpful responses via phone and email to ensure a positive customer experience.
• Maintain accurate exhibitor data identify new prospects and support marketing campaigns that attract new business.
• Oversee the processing of exhibitor/sponsor payments and manage tracking systems for booth applications seniority rankings and priority point assignments.
• Work closely with official vendors to test and improve systems update content and streamline the exhibitor experience.
• Lead the selection and coordination of the 15member Expo Advisory Council ensuring diverse industry representation and serving as their main point of contact.
• Assist in booth assignments and floor plan management using the Expo platform and internal tools.

Required Job Qualifications:

• Minimum of 5 years of experience in exhibit operations and administration required; prior experience in an association setting is a plus.

• A bachelors degree in Event Management Hospitality Communications Marketing or a related fieldor equivalent relevant experience.

• Microsoft Office (Word Excel PowerPoint). Familiarity with platforms like Map Your Show Salesforce Airtable and CMS tools is highly desirable.
• CEM certification is a plus.
• Excellent written and verbal communication strong organizational skills attention to detail multitasking mastery and a teamoriented mindset.
• Ability to handle confidential information with discretion and integrity.

If youre passionate about events thrive in fastpaced environments and love delivering fivestar exhibitor service we want to hear from you!

To be considered for this exciting opportunity please submit a resume and a cover letter detailing the unique strengths and talents you would bring to this position.

NADA is fundamentally committed to the diversity of our staff. We believe diversity is excellence expressing itself through every persons perspective and lived experiences. All qualified applicants will receive consideration for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy and lactation) sexual orientation military status veteran status and family medical or genetic information or any other protected class under federal state or local law.