Program Director 54862
Program Director 54862
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Salary Not Disclosed
1 Vacancy
Job Description
Sapiens UK is seeking a software implementation Project Manager/Project Director to join our expanding team of insurance technology software professionals working with the Life Insurance & Pensions Division of the business.
Our ideal candidate will be an experienced Technical Project Manager who has managed large complex transformation projects upwards of 2 years who is looking for the next step in their career.
You will understand and manage the delicate balance of ensuring the profitable growth of Sapiens business in a defined account/territory ensuring quality project delivery achieving its financial targets whilst ensuring that customer satisfaction and loyalty are optimized.You will have ultimate responsibility and final authority regarding the customer.
Location:Ideally candidates will be from Cardiff or within a reasonable commutable distance however we will consider remote (within UK) who are an excellent match.
Please note we are not offering Visa/relocation support.
More about the role
These will be your 4 areas of responsibility:
Customer management:
Responsible for the wellbeing of longterm customer relationship and customer satisfaction. The aim is to be valued by the customer as a trusted advisor and a reliable focal point for business and systems issues.
Growth management:
Driving constantly to grow the business with the customer by identifying and promoting business opportunities where Sapiens added value is needed. Penetrating new segments within existing customers.
Delivery Management:
The Program Directoris the final point of accountability for ensuring quality timely and onbudget delivery of Sapiens operations solutions and projects. You will work hand in hand with the delivery managers to optimise delivery.
P&L Management:
Manage the P&L with the customer and be responsible for meeting the AOP targets continuously focusing on lowering the total cost of ownership for the customer.
What you need to succeed
- 10 years of management experience (staff and budget responsibility) in service delivery within a global enterprise software solutions company. A background of working within Life & Pensions Insurance industry will be a big advantage.
- Familiar with Agile methodology.
- Proven experience of leading international clients and engagement teams through the delivery of complex software solutions juggling competing proirities and meeting deadlines.
- Proven experience of growing business with existing customers.
- Excellent client relationship management skills and the ability to play a trusted advisor to Clevel customer executives.
- Management expertise with the ability to hire mentor coach and develop a globally dispersed high performing Professional Services team.
- Experience of working within a fastpaced environment.
- Excellent problemsolving skills.
- Excellent communication skills (additional languages are an advantage).
- Ability to be able to travel to meet with clients face to face is a must. International travel will be involved.
About us:
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens robust platform customerdriven partnerships and rich ecosystem insurers are empowered to futureproof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty workers compensation and life insurance including reinsurance financial & compliance data & analytics digital and decision management. Sapiens boasts a longtime global presence serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at .
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Required Experience:
Director
Employment Type
Full Time
