DescriptionLet your passion for discovery become a career. Explore discover share and inspire at St Pancras Renaissance Hotel
As a Loss Prevention Officer at St. Pancras London you will play a pivotal role in ensuring the safety and security of associates guests and visitors to this iconic hotel. You will do this through a warm attentive and professional approach to hospitality and security. You will need to be a great team player fitting into a dynamic team that closely works alongside other departments who all have the same goal at delivering an exceptional experience for our guests. If working in a fastpaced hotel that blends in Victorian charm with the 21st century sounds like a place that you will find motivational and inspiring then please apply!
Youll be expected to deliver on the following:
- Patrol all areas of the property
- Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system
- Lock property entrances when required
- Conduct daily physical hazard inspections
- Respond to accidents contact EMS or administer first aid/CPR as required
- Assist guests/employees during emergency situations
- Notify appropriate individuals in the event of accidents attacks or other incidents
- Defuse guest/employee disturbances
- Call for outside assistance if necessary
- Complete incident reports to document all Security/Loss Prevention related incidents
- Handle all interruptions and complaints
- Resolve safety hazard situations
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
- Report to scenes of vehicle accidents/thefts
- Call for assistance using proper code responses
- Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
- Conduct investigations and gather evidence
- Conduct interviews with relevant parties as part of wider security investigations
- Awards and recognition celebrations and many more.
Perks you deserve:
- Free Access to the Gym and spa.
- Free meals at work
- Free uniform & drycleaning service.
- Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
- Discount of 50 in any of the St Pancras outlets.
- Marriott Discount Card enabling to benefits from hotel room gift shops and F&B across 130 countries.
- Travel Loan.
- 20 days holiday increasing with service.
- Annual Performance Review pay.
- Cycle to work scheme.
- Pension & Life Assurance.
- Employee Assistant Program.
- Comprehensive Training and Development program.
Do you want to be part of a team of talented people passionate about creating extraordinary experiences in Londons most iconic hotel Then we look forward to receiving your application
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Unclear Seniority