A typical day in the life of a Pharmacy Technician Team Lead will include the following:

• Assist the Pharmacy Operations Manager to monitor daily activities of the pharmacy technicians so that they reflect a priority on the delivery of pharmaceutical products
• Supervise delivery staff and outside couriers as needed
• Maintains the pharmacy work area and receiving/shipping area in a professional and safe manner
• Assists with product purchasing inventory and equipment management
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary PharmaCord information
• Adhere to appropriate safety and quality assurance practices
• Complies with state and federal laws up to and including OSHA HIPAA etc.
• Assist external and internal callers by actively listening to each caller assess the situational needs and respond with patience and courtesy
• Review and identification of information that is missing and/or incorrect within program service requests/program applications
• Provides timely feedback to the company regarding service failures or customer concerns
• Communicate with internal account contacts. Provide consultative services where issues arise on how obstacles can be overcome to ensure timely shipments
• Assist with team hiring development and training
  • Ensures daily program staffing levels are consistent with daily program needs
  • Assist with team training to ensure proficiency in their roles
  • Provides consistent timely coaching and development for direct reports for a functional area

This job might be for you if (must have requirements of the role):

• Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
• Ability to handle personal health information with confidentiality
• Commitment to honesty and integrity
• Professionalism and a strong sense of proper business and customer service etiquette
• Clear verbal and written communication skills
• Accountability for results
• Ability to plan and prioritize tasks and strong attention to detail
• Proficient emotional intelligence (ability to recognize emotions and their effects)
• Ability to manage disruptive impulses and handle potentially stressful customer interactions
• Proficient computer skills
• Adaptability to change
• Personal initiative and commitment to team and organizational goals
• Ability to work effectively within a team
• A positive attitude!

Requirements:

• At least 1 year of experience supervising pharmacy and/or delivery operations preferred
• 2 5 years of experience in the health care industry required
• Possess Current KY Pharmacy Tech Registration
• Previous personnel/team management experience is strongly preferred
• Bachelors degree preferred
• Retail hospital or highvolume/mailorder pharmacy experience preferred
• National Pharmacy Tech Certification or the ability to obtain Certification within 90 days of hire (PTCB Certification preferred at time of application)
• High School diploma or equivalent is required
• Although very minimal flexibility to travel as needed is preferred

• While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time use hands to type handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97 accuracy.
• Although very minimal flexibility to travel as needed is preferred.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers etc.
• Ability to sit or stand for extended periods of time.

Once you land this position youll get to enjoy:

• Company paid Shortterm Disability (STD)
• Increased competitive 401(k) company match up to 4
• Affordable Medical Dental and Vision benefits PharmaCord covers 75 of Medical Premiums for our employees
  • Wellness discounts of up to $260 per year for participation in wellness program
• Annual HSA employer contribution
• Company paid and voluntary Life Insurance options
• Voluntary Life AD&D and LongTerm Disability Insurances
• Paid Parental Leave of Absence
• Wellness and Employee Assistance Programs
• PTO benefits flex days and paid holidays
• Employee Referral Program
• Ambassador Program
• Tuition reimbursement program up to $5000 per year

• Competitive starting pay rates
• Toll reimbursement program (valued at $678.60 per year)

• Working for PharmaCord voted Best Places to Work in Kentucky for 2019 and 2021
• Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
• Opportunities for advancement with a company that supports personal and professional growth
• A challenging stimulating work environment that encourages new ideas
• Exposure to many learning and development opportunities
• Playing a crucial part in the lives of our patients physicians and pharmacies by enhancing the patient services experience
• Our new state of the art Headquarters building offering many amenities including collaborations spaces outdoor dining walking path marketplace caf and more!

Required Experience:

IC